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Omega Management Group

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Omega Launches ‘View from the Top’ Online Research Community Exclusively for VP-Level Customer Care Executives
Web-based surveys will delve into key areas of customer interaction and allow participants to share best practices and latest trends in customer satisfaction and loyalty. - October 21, 2007
U.S. Businesses Getting Good Marks for Customer Satisfaction
Findings are part of Omega’s new monthly ScoreBoard Benchmark Index, unveiled as company announces that 31 firms have qualified for its annual NorthFace ScoreBoard Award. The awards will be formally presented at SCORE Conference 2007, June 11-13 at the Seaport Hotel, Boston. - April 25, 2007
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