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Infovision Group
 

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Infovision Group

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InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. IVG has been running call centers, database management and back office support services for domestic and international customers since 1991.

We provide a full range of high-quality customer contact services. By outsourcing business services to us, customers can focus on their core business. The main benefits are reduced costs and improved quality of service.

IVG has the necessary resources, investment potential and expertise to be able to successfully set up and manage projects on a global scale. Our extensive experience & international perspective in Customer Relationship Management enables us to service all customer "touch-points" through powerful and customized CRM solutions.
 
Inbound Calling Contact Center Services Inbound Calling Contact Center Services
Service
With the Industry's most advanced call routing system from Aspect® and complete support services, IVG makes sure that when your customers call, they receive prompt and professional service. When your prospects...
Interactive Voice Response Interactive Voice Response
Service
» Automatic Voice Answer of Customer Calls » 24-hour Automatic Call Processing » Automated Loan Applications » Automated Dealer Locator Services » Save 60-75% over live agent
Outbound Contact Center Services Outbound Contact Center Services
Service
A trained team of IVG agents performs high volume outbound calling that can increase your sales reps' productivity; turn your customer/prospect database into an updated, powerful marketing tool; and, ultimately,...
Web based Services Web based Services
Service
Web Enabled Response Center Services » E-mail Response Management » Live - Chat and Messaging » E-commerce Support Services Technology Platform - In-house software solution - 'CareVision' provides...
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