Batavia, IL, January 17, 2013 --(PR.com
)-- PatientTrak, a leader in healthcare systems, has introduced a HIPAA text messaging
module to its industry leading patient flow solution system. The module allows medical and healthcare staff to send text messages to patients, visitors, staff, and family members, allowing individuals to be kept up to date on a patient’s visit progress, status, and wait times.
The text messaging module may be setup to send automatic messages based in pre-defined criteria, such as if a lobby queue has reached a certain capacity, or if a patient wait time has reached a specific threshold. The system also allows reception desks to checkout facility owned alphanumeric pagers to waiting patients or family members, keeping them up to date with any desired information.
PatientTrak’s solutions, including its Patient Tracking System and Patient Check-in Kiosks, have helped healthcare groups to manage patient flow for over 10 years. PatientTrak clients have found fast results after implementing PatientTrak systems, including patient satisfaction, better management of staff and facility resources, and an overall positive patient experience. Call PatientTrak today to learn more.