Chetna Consultancy Services

New Delhi, India, April 28, 2008 --(PR.com)-- This programme is meant for all those who, at any point of their work life, come in direct or indirect contact with customers, either external or internal. The programme will help sales personnel understand the specific buying patters of customers, and the rules of sales psychology. Introducing the programme, Ms. Devyani Bhatnagar said, “Within the organization, you are constantly selling an idea, a proposal, a deadline or even a payhike, to your boss, a peer group or to another department. All of these are your internal customers, and no organization can be run successfully by one man. You have to have a buy-in from your external as well as internal customers, if you want to carve a niche for yourself in today’s market.”

Chetna Consultancy Services has been successfully providing HRD solutions to corporates for the past four years. Their training programmes are designed keeping in mind the three P’s. Practical, Personal, and Productive. The approach is that of ‘learning by doing’, and the sessions are highly interactive and full of practical applications, relevant industry examples, and exercises. They believe that a change in behaviour can only be achieved by a five step process.

Identify what needs to change.
Find out in what ways can you change it.
Select the one most relevant and suitable to your needs.
Implement it.

And last but not the least

Review it and go back to step 1

This process is reflected in every programme designed by them, and has helped them establish expertise in their domain.

For more information please visit www.chetnacs.com
Or write to rohit@chetna.co.in

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