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		<title>PR.com Press Releases: HorMart Ltd. News</title>
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			<title>HosTest.net: Almost Half of Web Hosts Fail in Providing Efficient Customer Support</title>
			<pubDate>Fri, 02 Feb 2007 03:00:00 -0500</pubDate>
			<description>Auditing and market research firm HorMart has revealed the results of its web hosts&#8217; customer support survey at www.hostest.net/Survey. While 16 percent of the web hosting providers met excellent customer support standards, another 46 percent of the web hosts were unable to deliver an effective help.  The research targeted 50 major web hosting companies from all five continents. Testing e-mail requests were sent [PR.com]</description>
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			<dc:creator>HorMart Ltd.</dc:creator>
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			<title>Web Host&#8217;s Customer Support Under Test at HosTest.net</title>
			<pubDate>Sat, 30 Sep 2006 03:00:00 -0400</pubDate>
			<description>Customer support is crucial in the web hosting business. Web hosts looking to improve their customer support performance will benefit from a new service available at HosTest.net. The testing and audit service of HorMart Ltd. gives the feedback on how customers are treated.   WHAT: Web hosting companies can choose among three basic services. If a web host would like to see the business through the eyes of its customer, [PR.com]</description>
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			<dc:creator>HorMart Ltd.</dc:creator>
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