https://www.PR.com/ Latest news releases from PR.com for Metropolis Technologies, Inc. Wed, 22 Apr 2026 17:11:54 -0400 © 2026 PR.com 60 en-us https://www.PR.com/images/logo_white.jpg https://www.PR.com/ 68 69 PR.com provides press release distribution, and is a unique directory of businesses, products and services. Find full company profiles. https://www.pr.com/press-release/734891 Sat, 04 Nov 2017 03:00:00 -0400 When Metropolis released the next generation of OfficeWatch, AFTRA-SAG upgraded to the new OfficeWatch SL Call Reporting software. The more powerful, sleeker version has many improved features such as advanced toll fraud alerts, custom reporting queries, and improved transferred call reports, enabling AFTRA-SAG to trace the entire customer journey of any call. [PR.com] https://www.pr.com/press-release/734891 Metropolis Technologies, Inc. https://www.pr.com/press-release/720407 Wed, 21 Jun 2017 03:00:00 -0400 At Cisco LIVE! next week Metropolis will be publicizing their new Reference Guide “Query into the Queue,” which explores the routing capabilities of CUCM as compared to UCCX, as well as how QLIVE helps to fill the gap between the two. [PR.com] https://www.pr.com/press-release/720407 Metropolis Technologies, Inc. https://www.pr.com/press-release/706954 Tue, 28 Feb 2017 03:00:00 -0500 As the guests of the legendary Queen Mary luxury oceanliner soundly sleep in their cabins beside the sea, their Mitel 3300 voice network is protected knowing that ProfitWatch is on deck to keep track of all call traffic. [PR.com] https://www.pr.com/press-release/706954 Metropolis Technologies, Inc. https://www.pr.com/press-release/690048 Wed, 05 Oct 2016 03:00:00 -0400 QLive, Metropolis Technologies' new live queue and agent monitoring solution, has been named a recipient of a 2016 Lab Innovation Award. [PR.com] https://www.pr.com/press-release/690048 Metropolis Technologies, Inc. https://www.pr.com/press-release/684640 Wed, 24 Aug 2016 03:00:00 -0400 QLive, a real-time agent and queue monitoring solution, was recognized by TMC for exceptional innovation. The product fills a notable gap in the SMB space. [PR.com] https://www.pr.com/press-release/684640 Metropolis Technologies, Inc. https://www.pr.com/press-release/681511 Sat, 30 Jul 2016 03:00:00 -0400 OfficeWatch XT Telemanagement is a robust call reporting and call management solution that helps Avaya Aura Platform users maximize their enterprise communications system usage by identifying trends in the voice network through call history reporting, usage analysis, and trigger event notification features. The application is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 7.0. [PR.com] https://www.pr.com/press-release/681511 Metropolis Technologies, Inc. https://www.pr.com/press-release/676858 Sat, 25 Jun 2016 03:00:00 -0400 QLIVE shows users exactly how their live calls route through the auto-attendant to the hunt-groups, and allows them to observe changes in agent activities in real-time, as they happen. [PR.com] https://www.pr.com/press-release/676858 Metropolis Technologies, Inc. https://www.pr.com/press-release/675700 Fri, 17 Jun 2016 03:00:00 -0400 Enhancements to QLIVE, Metropolis' real-time communications dashboard and wallboard solution helps Cisco Call Manager users utilize the native call queuing of their CUCM. [PR.com] https://www.pr.com/press-release/675700 Metropolis Technologies, Inc. https://www.pr.com/press-release/643993 Fri, 30 Oct 2015 03:00:00 -0400 Does your organization need an easier way to manage their site/location details and comply with E911 regulations? Metropolis Technologies’ newest enhancements to their RED™ emergency management and E911 solution do just that. [PR.com] https://www.pr.com/press-release/643993 Metropolis Technologies, Inc. https://www.pr.com/press-release/640898 Fri, 09 Oct 2015 15:52:34 -0400 Metropolis Technologies is pleased to announce that they have been selected by Schwaab to provide the organization with their leading call reporting solution to optimize Schwaab’s sales and customer service activities. “Manufacture a quality product you can sell with pride, sell your products at a fair price and give every customer excellent service - whether the sale is for one item or a thousand.” - [PR.com] https://www.pr.com/press-release/640898 Metropolis Technologies, Inc. https://www.pr.com/press-release/635414 Wed, 02 Sep 2015 03:00:00 -0400 Serco utilizes vectors with their Communication Manager to setup teams and route calls based on which of their customer service representatives have received the proper training to handle those calls. After installation of XT, Serco gained insight into the path customers were taking to reach the agents, beginning in the auto attendant, by revealing vector routing information. [PR.com] https://www.pr.com/press-release/635414 Metropolis Technologies, Inc. https://www.pr.com/press-release/634676 Thu, 27 Aug 2015 03:00:00 -0400 Metropolis' XT Telemanagement product receives a 2015 Communications Solutions Product of the Year Award. The product includes over 250+ reporting templates, alert notification tools, and automation settings to make it easy for businesses to gain insight into communication trends and receive actionable feedback on performance. [PR.com] https://www.pr.com/press-release/634676 Metropolis Technologies, Inc. https://www.pr.com/press-release/631992 Sat, 08 Aug 2015 03:00:00 -0400 Medical Management and Billing Solutions (MMBS) know a thing or two about best billing practices, and they have increased revenue for every client they have contracted with. By specializing in extremely accurate medical coding and timely filing, MMBS’s clients experience fewer delays and reimbursement rejections from insurance companies which results in consistent payments. When it came to their own call accounting [PR.com] https://www.pr.com/press-release/631992 Metropolis Technologies, Inc. https://www.pr.com/press-release/617063 Wed, 29 Apr 2015 03:00:00 -0400 ProfitWatch Call Accounting tracks all the calls of the YMCA’s lodges and cabins to generate guest call bill back, alert notifications of phone abuse, and emergency call alarms. [PR.com] https://www.pr.com/press-release/617063 Metropolis Technologies, Inc. https://www.pr.com/press-release/598356 Wed, 24 Dec 2014 03:00:00 -0500 When the small community hospital chose to construct a new wing and grow their infrastructure, they also chose to improve their visibility into the call volume and activity of the hospital by implementing OfficeWatch Call Reporting. [PR.com] https://www.pr.com/press-release/598356 Metropolis Technologies, Inc. https://www.pr.com/press-release/596180 Wed, 10 Dec 2014 03:00:00 -0500 CIO Review has chosen Metropolis Technologies for 20 Most Promising Cisco Solution Providers, an annual listing of the 20 most promising technology companies offering Cisco solutions. Annual List Recognizes Outstanding Cisco Solution Providers [PR.com] https://www.pr.com/press-release/596180 Metropolis Technologies, Inc. https://www.pr.com/press-release/590042 Sun, 02 Nov 2014 03:00:00 -0500 Metropolis Technologies' XT Telemanagement software improves Sennheiser's call productivity by 50% with cradle-to-grave reporting for Cisco. [PR.com] https://www.pr.com/press-release/590042 Metropolis Technologies, Inc. https://www.pr.com/press-release/583789 Sat, 27 Sep 2014 03:00:00 -0400 New subscription options make it easier for customers to gain visibility into their communication network without a large upfront expense. [PR.com] https://www.pr.com/press-release/583789 Metropolis Technologies, Inc. https://www.pr.com/press-release/562489 Tue, 29 Jul 2014 11:00:00 -0400 When it came time to upgrade their existing call accounting solution, The Breakers turned to Metropolis’ ProfitWatch Call Accounting. ProfitWatch accurately tracks and reports on all call data from the phone system and includes easily configured rate tables to help hospitality customers to generate revenue. [PR.com] https://www.pr.com/press-release/562489 Metropolis Technologies, Inc. https://www.pr.com/press-release/562488 Thu, 19 Jun 2014 10:53:00 -0400 The two solutions provide synergy for hotels looking for scalable telecom solutions that generate revenue, reduce costs, and streamline operations by integrating the best in VoIP technology with advanced call accounting and telemanagement. [PR.com] https://www.pr.com/press-release/562488 Metropolis Technologies, Inc. https://www.pr.com/press-release/562485 Fri, 06 Jun 2014 03:00:00 -0400 Metropolis Technologies will feature PWLite on Demand, a brand new economical call accounting service for budget hotels, and RED, an emergency management product, at HITEC in San Diego, CA from June 23-26th, 2014. They will also be demonstrating their new hosted telemanagement platforms. [PR.com] https://www.pr.com/press-release/562485 Metropolis Technologies, Inc. https://www.pr.com/press-release/557265 Sat, 10 May 2014 03:00:00 -0400 Metropolis Technologies [Booth 322] will demonstrate their new telemanagement, call reporting, and 911 solutions at Cisco LIVE between May 18th – 22nd in San Francisco, CA. [PR.com] https://www.pr.com/press-release/557265 Metropolis Technologies, Inc. https://www.pr.com/press-release/555112 Sun, 27 Apr 2014 03:00:00 -0400 Axiom Medical Consulting operates as a twenty-four hour per day, seven day per week medical case management firm, and needed a way to leverage their existing Avaya IP Office phone system to provide reports to their clients on calls taken on their behalf. After reviewing several solutions, they selected OfficeWatch Call Reporting. [PR.com] https://www.pr.com/press-release/555112 Metropolis Technologies, Inc. https://www.pr.com/press-release/549631 Fri, 28 Mar 2014 03:00:00 -0400 Managing a high volume of calls with minimal staff can provide a unique obstacle for non-profits and government organizations. OfficeWatch helps the Housing Authority of DeKalb to overcome the challenge of maintaining a high level of customer satisfaction utilizing a lean staff. [PR.com] https://www.pr.com/press-release/549631 Metropolis Technologies, Inc. https://www.pr.com/press-release/545034 Sun, 02 Mar 2014 03:00:00 -0500 OfficeWatch XT Telemanagement was awarded a United Communications Excellence Award for 2013. The award honors products that demonstrate innovation, distinctive features and major contributions toward improving technology in unified communications. [PR.com] https://www.pr.com/press-release/545034 Metropolis Technologies, Inc. https://www.pr.com/press-release/539956 Sat, 01 Feb 2014 03:00:00 -0500 When the Maricopa County Sheriff's Office needed an improved way to track their outbound and incoming calls, as well as identify trends in the inmates calling patterns, they selected OfficeWatch. [PR.com] https://www.pr.com/press-release/539956 Metropolis Technologies, Inc. https://www.pr.com/press-release/531630 Sat, 07 Dec 2013 03:00:00 -0500 OfficeWatch SL Helps Small to Mid-Market Organizations Reduce Costs and Improve Productivity [PR.com] https://www.pr.com/press-release/531630 Metropolis Technologies, Inc. https://www.pr.com/press-release/527182 Wed, 13 Nov 2013 03:00:00 -0500 Metropolis Technologies is pleased to announce RED, a real-time emergency incident management and notification solution for businesses. [PR.com] https://www.pr.com/press-release/527182 Metropolis Technologies, Inc. https://www.pr.com/press-release/525133 Fri, 01 Nov 2013 03:00:00 -0400 Call Reporting Improves Accountability to Partners and Donors [PR.com] https://www.pr.com/press-release/525133 Metropolis Technologies, Inc. https://www.pr.com/press-release/523758 Fri, 25 Oct 2013 03:00:00 -0400 Metropolis Technologies Inc., a premier telemanagement solution provider, is pleased to announce that ProfitWatch Call Accounting was chosen to provide call billing and tracking to an overseas military lodging facility in Japan. [PR.com] https://www.pr.com/press-release/523758 Metropolis Technologies, Inc. https://www.pr.com/press-release/519670 Fri, 04 Oct 2013 03:00:00 -0400 Metropolis Technologies, Inc., a premier telemanagement solution provider, is pleased to announce that ProfitWatch Call Accounting was chosen by Hilton Los Angeles / Universal City due to its reliability and accurate bill back for phone calls. [PR.com] https://www.pr.com/press-release/519670 Metropolis Technologies, Inc. https://www.pr.com/press-release/518166 Thu, 26 Sep 2013 03:00:00 -0400 Metropolis Technologies' new call reporting product for the enterprise, OfficeWatch XT, helps a hospital manage their liability and increase their visibility among their multiple healthcare centers. [PR.com] https://www.pr.com/press-release/518166 Metropolis Technologies, Inc. https://www.pr.com/press-release/504195 Sat, 20 Jul 2013 03:00:00 -0400 Huntington County Government is able to accurately track and reduce their telecom costs thanks to a new Mitel Unified Communications Platform including OfficeWatch Telemanagement. The deployment and design of the new system was implemented by Metropolis partner Gibson Teldata. “We had several older Nortel phone systems throughout the county and even a few NEC systems,” explained J. Ryan Wall, Information [PR.com] https://www.pr.com/press-release/504195 Metropolis Technologies, Inc. https://www.pr.com/press-release/499804 Thu, 27 Jun 2013 03:00:00 -0400 As part of the Request hospitality line, Metropolis has announced that i-Guest is available for demonstration at the HITEC hospitality convention at booth 1025. As the ultimate mobile application platform, I-Guest allows hoteliers to interact with guests in real time and to improve the connection between staff and their property management and point-of-sale systems. [PR.com] https://www.pr.com/press-release/499804 Metropolis Technologies, Inc. https://www.pr.com/press-release/499150 Sun, 23 Jun 2013 03:00:00 -0400 Metropolis Technologies [Booth 1429] is excited to demonstrate XT, their newest telemanagement and call reporting solution at Cisco LIVE! June 24th – 27th, 2013 in Orlando, Florida. Cisco LIVE! brings together the nation’s top IT teams, developers, and telecom decision makers to gain knowledge, skills, and expertise on the Cisco technologies that will drive the future of communication. XT is a powerful [PR.com] https://www.pr.com/press-release/499150 Metropolis Technologies, Inc. https://www.pr.com/press-release/488104 Sun, 28 Apr 2013 03:00:00 -0400 Metropolis is pleased to announce their participation in IAUG Ignite!, an educational session hosted by Avaya DevConnect at the IAUG Converge2013 event in Orlando, Florida. The event will take place at the Gaylord Palms Resort and Convention Center from June 3rd through the 7th. The IAUG Ignite! session will be held on Monday, June 3rd from 1pm – 2pm ET in Tallahassee Rooms 1 and 2. “The goal of this session [PR.com] https://www.pr.com/press-release/488104 Metropolis Technologies, Inc. https://www.pr.com/press-release/487307 Thu, 25 Apr 2013 03:00:00 -0400 Metropolis Technologies is excited to have reached their 20th year in business in 2013. The company celebrates this milestone along with the benchmark of anticipating their 8,000th product installation. [PR.com] https://www.pr.com/press-release/487307 Metropolis Technologies, Inc. https://www.pr.com/press-release/482156 Sat, 30 Mar 2013 03:00:00 -0400 The Nickelodeon Suites Hotel Chose ProfitWatch CAS by Metropolis to work with their Mitel 3300 phone system to provide guests with accurate call bill back. [PR.com] https://www.pr.com/press-release/482156 Metropolis Technologies, Inc. https://www.pr.com/press-release/473754 Thu, 21 Feb 2013 03:00:00 -0500 Hotel Med Park chooses to utilize ProfitWatch Call Accounting to provide accurate call reporting and billing. The deployment of the system, implemented by Metropolis partner Multi-Systems, Inc (MSI), has been designed to save the property money and simplify management. [PR.com] https://www.pr.com/press-release/473754 Metropolis Technologies, Inc. https://www.pr.com/press-release/467025 Fri, 18 Jan 2013 03:00:00 -0500 OfficeWatch Telemanagement was chosen by Williamsburg County Government in South Carolina to provide call tracking and reporting to compliment their Fonality PBX system. [PR.com] https://www.pr.com/press-release/467025 Metropolis Technologies, Inc.