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		<title>PR.com Press Releases: MCorp Consulting News</title>
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			<title>MCorp Teaches Execs to Improve Customer Experience at CRM2013</title>
			<pubDate>Wed, 06 Mar 2013 03:00:00 -0500</pubDate>
			<description>Michael Hinshaw from MCorp Consulting will deliver two sessions on customer experience and innovation at SAP’s annual CRM conference. [PR.com]</description>
			<link>https://www.pr.com/press-release/476675</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<guid isPermaLink="true">https://www.pr.com/press-release/472742</guid>
			<title>MCorp’s Enterprise Customer Experience Consulting Services Recognized by Independent Research</title>
			<pubDate>Thu, 14 Feb 2013 08:00:00 -0500</pubDate>
			<description>Independent Research Firm’s report on Enterprise Customer Experience Consultants includes MCorp Consulting and a list of their many services, such as defining customer experience strategy, creating transformation road maps, and measuring business impact. [PR.com]</description>
			<link>https://www.pr.com/press-release/472742</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<guid isPermaLink="true">https://www.pr.com/press-release/468941</guid>
			<title>Western Independent Bankers and BDO Advance Customer Experience Innovation in Banking through Annual Awards</title>
			<pubDate>Sat, 26 Jan 2013 03:00:00 -0500</pubDate>
			<description>WIB’s “Innovative Community Banks of the Year” awards strive to identify and honor western regional banks committed to design, technology, and customer experience innovation. Joining the Awards Committee to help achieve this goal is Michael Hinshaw, a leading business strategist and best-selling author in the areas of innovation and customer experience. [PR.com]</description>
			<link>https://www.pr.com/press-release/468941</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>Smart Customers, Digital Experiences and 5 Stupid Mistakes Presented at Digital Experience 2013</title>
			<pubDate>Fri, 30 Nov 2012 03:00:00 -0500</pubDate>
			<description>MCorp Managing Director Michael Hinshaw to present at Digital Experience 2013, a Customer Experience Thought Leader Webinar from CustomerThink. [PR.com]</description>
			<link>https://www.pr.com/press-release/458419</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>Smart Customers, Stupid Companies: New Book Highlights a Growing Disconnect, and How Companies Can Fix It</title>
			<pubDate>Tue, 22 May 2012 08:00:00 -0400</pubDate>
			<description>Authors explain how digital innovation and disruptive forces are making customers smarter than the companies that wish to serve them. [PR.com]</description>
			<link>https://www.pr.com/press-release/414809</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>Leveraging Social Media for Marketing and Customer Experience: Topic of MCorp Presentation at NACS 2012</title>
			<pubDate>Thu, 17 May 2012 09:26:04 -0400</pubDate>
			<description>MCorp executive Richard Diamond to speak at National Association of Consumer Shows Annual Conference. [PR.com]</description>
			<link>https://www.pr.com/press-release/413791</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<guid isPermaLink="true">https://www.pr.com/press-release/374911</guid>
			<title>Making Customer Experiences Smart: Announcing The Smart Touchpoints Workshop</title>
			<pubDate>Wed, 07 Dec 2011 03:00:00 -0500</pubDate>
			<description>MCorp Consulting launches The Smart Touchpoints Workshop, a mind-changing, eye-opening dive into how smart companies will do business in the fast-changing world of smart, digitally enabled customers. [PR.com]</description>
			<link>https://www.pr.com/press-release/374911</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>Delivering Superior Customer Experiences Requires Disciplined Management and Cultural Commitment</title>
			<pubDate>Fri, 30 Sep 2011 09:00:00 -0400</pubDate>
			<description>MCorp Interviewed for “Customer Experience Maturity Defined” Research Report [PR.com]</description>
			<link>https://www.pr.com/press-release/357705</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>Four Ways to Prove ROI on Customer Experience Improvement</title>
			<pubDate>Sat, 10 Sep 2011 03:00:00 -0400</pubDate>
			<description>Customer Experience Consultancy MCorp Publishes “Proving ROI on Customer Experience” White Paper Focused on How Making Customers Happier Can Drive Bottom-Line Results. [PR.com]</description>
			<link>https://www.pr.com/press-release/352564</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>Digital Customer Experience at Center of Smarter Customer Experiences</title>
			<pubDate>Thu, 26 May 2011 13:00:00 -0400</pubDate>
			<description>MCorp Interviewed for Recently Released Research Report, “Why You Need A Digital Customer Experience Strategy.” [PR.com]</description>
			<link>https://www.pr.com/press-release/327151</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>“Smart Customers, Stupid Companies” Topic of MCorp Presentation at Visual Media 011</title>
			<pubDate>Thu, 12 May 2011 07:39:45 -0400</pubDate>
			<description>MCorp President Michael Hinshaw to speak at the Visual Media Association’s annual conference. [PR.com]</description>
			<link>https://www.pr.com/press-release/323746</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>MCorp Consulting’s CRM 2011 Presentation: Improving Customer Experience</title>
			<pubDate>Mon, 21 Mar 2011 03:00:00 -0400</pubDate>
			<description>MCorp Managing Director, Michael Hinshaw, to speak at SAP and SAPinsider’s annual CRM conference. [PR.com]</description>
			<link>https://www.pr.com/press-release/307409</link>
			<dc:creator>MCorp Consulting</dc:creator>
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			<title>MCorp Consulting Announces Customer Experience Mapping Suite for Brand Marketers</title>
			<pubDate>Tue, 20 Jan 2009 00:00:00 -0500</pubDate>
			<description>Proven research and analytical tools help organizations prioritize and focus brand, marketing and customer experience investments. [PR.com]</description>
			<link>https://www.pr.com/press-release/127243</link>
			<dc:creator>MCorp Consulting</dc:creator>
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