Description:
TransportBPO is our dedicated call answering and dispatch service built exclusively for transportation fleets — taxi, limousine, towing, trucking, courier, shuttle, and NEMT. Every booking, reservation, and enquiry is answered in your company name, typically within three rings, by agents trained on your brand voice and working inside your existing dispatch or TMS software, including iCabbi, TaxiCaller, and TowBook. For towing operators, we handle motor-club portals such as AAA, Agero, HONK, and NSD around the clock. Coverage options range from after-hours and overflow answering to a full 24/7 dispatch desk, at 50–70% below the fully loaded cost of in-house staffing. No upfront fees, month-to-month terms, and most fleets go live within days. Serving the United States, United Kingdom, Canada, and Australia.