Alton, IL, February 28, 2014 --(PR.com
)-- Many residents in our area and around the country are counting down the days left until spring arrives.
With record-shattering low temperatures, unusually high amounts of snowfall, and a big artic cold that has had its grip on not only the St. Louis region but also a good portion of the nation, it’s no wonder that many are anxious for warm temperatures and sunshine once again.
Throughout the winter season, businesses have had to delay their hours of operations of even close their doors temporarily due to inclement weather. Business owners have been preoccupied with keeping both their employees and their customers safe as the entire country has been pummeled with ice, sleet, and snow.
A local, full-service, live-operator call-handling service is reminding business owners that they don’t have to worry about missing a call if the weather is inclement.
Answer Midwest is reminding business owners that they don’t have to worry about missing a call if the weather is inclement. A 24/7/365 full-service call-handing service based in Alton, Answer Midwest has been taking care of businesses’ calls since 1946.
“We never close, no matter what,” said Jen Schulz, Vice President of Answer Midwest. “We are open every single hour of every single day all year and in any sort of weather condition, no questions asked. This allows us to answer the calls that are made at 3 a.m. or in the middle of a blizzard. Our services give our clients a distinct advantage as we keep their customers satisfied and in-the-know while the business might be shut down for any number of unforeseen reasons.”
Even if a business opens its doors for the day but decides to close in the middle of the day due to an approaching storm, questionable road conditions, or any other weather condition or natural disaster, Answer Midwest will answer a business’s calls as if the business had them sitting in their office and attending to their customers’ needs.
“Business owners can never predict when a light summer storm can suddenly turn into a dangerous flash flood situation,” Schulz said. “It’s important to be prepared for the worst so you can plan ahead, but business owners can never predict when the unexpected will happen. That’s why we’re here. Our services will ease business owners’ minds and keep their employees safe while we attend to their customers.”
With Answer Midwest businesses will never again subject their customers to voicemail when they call.
“When your customer calls your number and you’re unable to pick up, a real live person from Answer Midwest will answer and dispatch all of your calls exactly to your specifications,” Schulz said. “Your business will continue to prosper in any sort of weather condition, and we will ensure that your customer base will be well taken care of when you are unable to answer the phone.”
Answer Midwest is a full-service, 24/7 live-operator call-handling service, accommodating the smallest to the largest size business and their customer-related needs. The company provides its clients with improved customer service, response, emergency dispatching, appointment and reservation scheduling, order taking, and generally improving the overall productivity and effectiveness of their call-handling.
A family-owned and privately-held corporation, Answer Midwest gathers, encrypts, and transmits data, information, and messages in any format required, and also serves as a level-one help desk. The company provides telephone answering services to companies in a variety of fields such as medical, property management, funeral homes, construction, transportation, education, plumbing, HVAC, government, and other service industries. The company’s capabilities also include conducting customer surveys and providing receptionist outsourcing.
For more information, please visit Answer Midwest at www.answermidwest.com or call (618) 463-9093.