Hurlingham, Nairobi, Kenya, August 29, 2014 --(PR.com
)-- Techno Brain is proud to announce that its BPO / ITES unit’s commitment towards empowering of Africa with innovative offerings has been featured in CIO East Africa Magazine. With the title “Techno Brain’s mSecured and mIVR platforms pushing Kenya to global BPO map” under Contact Centres & Customer Service section, the coverage focuses on challenging opportunities leveraged by Techno Brain BPO / ITES to drive Kenya’s economic growth.
The feature stated that despite challenges in the global and local BPO arena, the Kenyan government still envisions the BPO industry as an emerging and growing sector key for provision of employment for the youth. The feature also showcased how Techno Brain is taking up various initiatives towards supporting the government’s Vision 2030 of making BPO industry as one of the sectors to drive Kenya’s economic growth.
Major focus was on mSecured – Helpline Case Management and mIVR – Interactive Voice Response based Healthcare products of Techno Brain BPO / ITES’s and the impact they are creating in Africa.
About Techno Brain BPO / ITES
Techno Brain BPO / ITES is the Business Process Outsourcing and IT Enabled Services division of African IT Company Techno Brain Group that provides innovative solutions to advance the way organizations do business. An ISO 9001:2008 certified and with operations in 6 countries of Africa and 600+ experience professionals, Techno Brain BPO / ITES offers Voice, Data, Knowledge Process Management and IT Enabled Services tailored to the global outsourcing industry.
Techno Brain Group, assessed at CMMI Level 3, operations in 20 African countries and 24 countries worldwide and over a decade’s experience in African markets, provides industry leading technology solutions to NGOs, Government and Private organizations globally.
For more information, visit: www.technobraingroup.com