LiquidNet Ltd. is a web hosting company based in London, United Kingdom. Our company offers a complete suite of professional services, including web site hosting, a unique completely automated reseller hosting solution, domain name registration, design and development. LiquidNet Ltd. is a privately owned company and has no outstanding debts or liabilities.
LiquidNet's team is composed of highly-qualified and devoted professionals, with diverse backgrounds, creating a powerful mix of high-quality web hosting and design specialists dedicated to providing our customers with one of the best products in the web hosting industry. However, we realize that having a team of highly-qualified and devoted professionals, who have created this incredible and unique by its performance completely automated reseller hosting solution, is not enough. This is only one half of our job. The other half is taking care of our customers and their support requests. This means prompt and reliable customer support that is available 24 hours a day, seven days a week, 365 days a year. When our customers have a problem or need help, our customer support staff will respond quickly and efficiently, usually within the next 15-30 minutes after the support request is received.
Our main goal is to offer the best possible services and excellent customer support simultaneously.
LiquidNet's system-administrators strive to ensure that our servers are always up and running all the time. Their efforts guarantee that our servers are running the latest software versions, to prevent incompatibility or program error issues from occurrence.
The support team is constantly (24 hours a day, 7 days a week, 365 days a year) accessible to our customers. Excellent customer care is a priority for our support team and they strive to make sure that every question is answered adequately and thoroughly and help our customers with the long-run development of their websites. Our customer support staff accepts all types of questions and customers are guaranteed a response within 15-30 minutes.
We guarantee an uptime of 99.9% for our servers, which is made possible with our OC12 and OC48 Internet connections (The capacity of the network that we are part of exceeds 2.5 GB per second).
The servers that we are using have Dual P4/Xeon processors with 2 GB of RAM and 3 SCSI hard drives in a secure RAID configuration, supported by backup servers. Each server is equipped with a gigabit network adapter card.
- Private Company