London, United Kingdom, August 14, 2008 --(PR.com
)-- Stellar UK, a leading global call centre and business process outsourcing provider, today announced its support of 2gether Consulting’s Best Practice Workshop concerning TCF responsibilities when working with outsourcers and business partners.
This free event will take place at the Court Room, Chartered Insurance Institute, 20 Aldermanbury, London EC2V 7HY, on September 3rd 2008 and will provide a proactive forum to illustrate how to demonstrate consistent fair treatment of customers. It will also cover the impacts of the Financial Services Authorities’ TCF principles on outsourcing relationships.
The Best Practice Workshop aims to provide insight into the Treating Customers Fairly process and is just the first of 2gether Consulting’s planned quarterly Workshops, geared towards bringing professionals working in Financial Services and associated industries together to provide a platform to discuss issues and exchange ideas.
"Having developed significant experience in the Financial Services arena and recognising our commitment to TCF, we are excited about being involved in this event," said Mary Graham, Chief Executive Officer of Stellar UK. "The conference provides a platform for finance professionals to discuss the impact TCF has on their business and on their third party relationships. It also provides Stellar with a great opportunity to take the lead and demonstrate our full commitment to TCF".
“2gether Consulting has a unique insight into the challenges of demonstrating consistent fair treatment of customers. Our aim, with this Workshop, is to offer useful tips and insights to give firms a head start in overcoming the challenges as well as providing a forum for debate”, said Paul Henshaw, Compliance Director of 2gether Consulting.
About 2gether Consulting
Specialising in the Financial Services sector, 2gether Consulting offers a full consultancy service from product design and development, direct marketing, sales performance improvement through to operational and regulatory best practice. 2gether’s strength lies in the breadth of experience across the business value chain. 2gether Consulting are uniquely placed to help businesses both create and improve revenue generating opportunities as well as protect businesses against regulatory and reputational risk.
Stellar is a leading global call centre and business process outsourcing provider, with over 6,000 employees across 19 outsourcing centres in Australia, UK, USA, Canada and the Philippines. Stellar’s innovative outsourcing solutions help clients reduce operating costs, improve quality levels and increase revenue and profitability. The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries. In addition to call centre outsourcing, Stellar specialises in document management, workflow automation technology and process outsourcing solutions. For more information, visit www.stellarBPO.co.uk
For further information or to book your place at the event please contact:
Tel: 0772 0442048
For further information on Stellar UK please contact:
Head of Sales & Marketing
Tel: 01294 225 300