Lewiston, ME, August 30, 2008 --(PR.com
)-- FISC Solutions, an outsourcing service provider for financial institutions and businesses throughout New England, has signed contracts with Pioneer Telephone to provide account lookup services for their remittance payments.
FISC has provided payment processing solutions for Pioneer Telephone since 2005.
While most payments remitted are considered standard transactions and can be expedited through an automated process, a portion of work represents non-standard transactions referred to as exceptions. Exception transactions require additional manual intervention from staff members in order to identify the proper application of the payment.
With FISC’s account lookup feature exceptions are handled in an automated environment. When an exception is identified, it is automatically compared against a client database to determine the account number.
“The benefits of this service go beyond savings in employee and processing time alone,” said Carol Sabasteanski, FISC President/CEO. “By eliminating additional handling, all of Pioneer Telephone’s payments can be deposited the same day they are received, improving their overall funds availability.”
FISC continues to look for ways to enhance the services provided to its customers.
Headquartered in Lewiston, Maine with offices in Portsmouth, New Hampshire, FISC has provided services and solutions to financial institutions and corporations for more than 30 years. The company designs and implements full-service outsourcing solutions that make the operations of financial, insurance, government, not-for-profit, and other organizations more efficient and more affordable. FISC’s core services include item processing and electronic clearing, software solutions, loan servicing, lockbox and disaster recovery services. In addition, FISC offers comprehensive statement and invoice printing, delivery, design and management. For more information, visit www.fiscsolutions.com or call 1.888.433.4924.
About Pioneer Telephone
Pioneer Telephone is a privately held long-distance service provider founded in 1989 and headquartered in Portland, Maine. Since inception, Pioneer has been helping residential and business customers save money on long distance plans, toll free numbers, phone cards and more. As a leader in the telecom field, Pioneer is renowned for providing quality long distance service at the lowest prices available.