Voxdata Continues to Garner Honors
VOXDATA wins ContactCenterWorld.com 2008 Members’ Choice Award for Best in Class role in North America’s outsourced call center industry. This award rewards call center companies with the most points in evaluations carried out by each outsourcer’s clientele. Commenting on the awards, France Couture president of VOXDATA added, “We are very proud of VOXDATA’s performance and of the credibility that we have built for ourselves over the past 12 years.”
“As the winner of the ContactCenterWorld.com 2008 Members’ Choice Award for Best in Class, VOXDATA has distinguished itself once again from its competitors. We pay close attention to the specific needs of each of our customers and make sure their goals are met and this recognition proves it,” said France Couture, president of VOXDATA.
The Members’ Choice Awards from ContactCenterWorld.com are presented to the companies having garnered the most points in evaluations carried out by each outsourcer’s clientele. VOXDATA was named best outsourced call center according to different criteria (attainment of objectives, quality of client relations, quality of work, etc.). Founded in 2003, these awards recognize leadership among companies in the customer service sector. “We are very proud of VOXDATA’s performance and of the credibility that we have built for ourselves over the past 12 years. This recognition encourages us to keep striving to improve our methods as we pursue excellence,” adds Ms. Couture.
VOXDATA’s call center management expertise enables it to offer continuous call services adapted to a clientele composed predominantly of financial institutions, public service or telecommunication companies, and insurance firms.
Founded in 1995, VOXDATA provides incoming and outgoing call services in both French and English. Its head office is located in Montreal, and it has a Toronto office. As a member of the Canadian Marketing Association, VOXDATA is ISO 9001-2000 certified. In 2008, VOXDATA’s “international activities’ sector was ranked 10th for outbound calls and 14th for inbound calls among the TOP 50 largest North American call centers evaluated by the magazine TMC Customer Interaction Solutions. VOXDATA is ranked 324th out of Quebec’s top 500 companies according to Les Affaires and Revue Commerce.
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