New York, NY, October 15, 2008 --(PR.com
)-- Shenoa & Company has been staying the course and pouring all their efforts into their quest to be a leader in the sales of jewelry online. Shenoa’s implementation of industry best practices and refinement of their own best practices and proprietary technologies have enabled the team at Shenoa & Company to leap ahead of several of their closest rivals. This over night success actually has been a 5-year work in progress.
The ethos that Shenoa and Company shares with any business is “The Customer is Always Right!” This statement actually elicits a “No-Da” response to even the casual reader. Obviously your customers are your most important asset and you need to do everything possible to make their experience is enjoyable and rewarding. “Having been involved in online marketing and specifically e-commerce since the late 90’s, one fact that stands true is that No Man is an Island”, notes Blane Perun, VP of Online Marketing of Shenoa Diamonds. Mr. Perun went on to provide additional evidence regarding the exponential growth that Shenoa & Company has enjoyed for the last 3 straight quarters.
Shenoa & Company has created and embraced the proper structure that is needed to handle the ongoing growth and change that comes with becoming an industry leader in the sales of jewelry online. “The challenge for any company dealing with growing pains is being able is to be proactive and not reactive to the conditions in the market place”, explains Scott Cowan, COO of Shenoa and Company.
A key component to Shenoa & Company’s success is to continually define and empower staff with the training, skills, support and initiative to exceed the expectations of their valued customers. Technology is the bedrock that enables the staff at Shenoa & Company to provide a seamless and enjoyable experience to their clients. “This is definitely the A-Team, I look at our employees and business partners as extended family. From sales, fulfillment, customer service, programming and the entire administrative staff, its imperative that everyone comes together and gives it their all so that Shenoa & Company can continue to climb that mountain of success!” boasts, Scott Cowan, COO of Shenoa and Company.
About Shenoa: Founded in 1980, Shenoa and Company is one of the fastest growing online retailers of certified diamonds and jewelry. With photos, drop down menus and special features, the Shenoa Web site makes it easy and affordable to shop for jewelry.
Contact: Blane Perun, Shenoa and Company
Phone: (866) 743-9268
Web site: www.shenoadiamonds.com