Customer Service Expert, Teri Yanovitch Joins Business Expert Webinars Speaker Portfolio

Minneapolis, MN, April 01, 2009 --( Business Expert Webinars (BEW), the leading provider of business eLearning, announced that customer service expert, Teri Yanovitch, has joined their speaker community.

"With the economy in strife, business leaders are searching for strategies to deliver a stellar customer service experience while continuing to cut costs. Companies cannot afford to have their clients feel the pain of their cost reduction strategies. Teri Yanovitch teaches with business leaders to master customer delight when dollars are tight. We are looking forward to Teri empowering business leaders with her eLearning program that will focus on customer service strategies,” said Lee B. Salz, President and CEO of Business Expert Webinars.

Teri Yanovitch, co-author of Unleashing Excellence – The Complete Guide to Ultimate Customer Service said, "The economy being where it is means people will be very selective about how and where they spend their money. That, in turn, means with the variety of channels through which a product/service can be purchased, customers will spend only with those companies the customer feels really cares for them and provides exceptional service. I am pleased to be working with BEW that offers a cost-effective method through its eLearning program for companies to teach their management and employees the tools to build a strong customer focused program."

Teri begins delivering e-seminars with Business Expert Webinars in May 2009.

About Business Expert Webinars
Business Expert Webinars (BEW) is the leading provider of skill-based, business eLearning programs for business professionals. The BEW speakers are international business experts including best-selling authors, award-winning speakers, and business gurus. With over 750 webinars delivered by over 150 speakers, BEW can help any business professional improve their skills. For more information, visit

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Lee Salz