Cary, NC, May 10, 2009 --(PR.com
)-- Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), has announced that the firm has named MMI Associates, Inc. agency of record. Confero, Inc. is a national customer experience measurement firm dedicated to helping their clients provide outstanding service to their own customers. MMI Associates, Inc. will assist the firm in developing and implementing a public relations campaign, including media relations, strategic planning, community relations and special event services.
Confero, Inc. offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. For more information, call (800) 326-3880 or visit www.conferoinc.com.
“We are pleased to begin our work with MMI Associates, Inc.,” said Buxton. “We look forward to forging a strong working relationship to help Confero, Inc. move forward into the future.”
About Confero, Inc. Customer Experience Research:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. For more information, call (800) 326-3880 or visit www.conferoinc.com.
About MMI Associates, Inc.:
MMI Associates, Inc. is a full-service public relations firm offering a wide range of services to help clients achieve measurable results in brand awareness, name recognition, market penetration and crisis management. Established in 1994 in Phoenix, Arizona, this award-winning firm was named one of the top 10 public relations firms in the state. In North Carolina, the Triangle Business Journal’s Book of Lists has recognized MMI as one of the top five public relations firms in the Triangle. The firm has received numerous awards for its work and was awarded the Greater Raleigh Chamber of Commerce’s 2007 and 2008 Pinnacle Award for Steady Growth and Profitability, and was named a Best Place to Work by the Triangle Business Journal. For more information, please call (919) 233-6600 or visit the Web site at www.mmimarketing.com.
MMI Associates, Inc.