Raleigh, NC, September 18, 2009 --(PR.com
)-- Mike McConchie will present at the Wake Forest Chamber a workshop on Raving Fans - how your team can help your customers become promoters of your business.
"In this time of economic change, one of your greatest assets is your existing customer base. They can be the source of great referrals as well as additional transactions. Your team should be the driver of turning your customer base into Raving Fans" says Mike McConchie with ActionCOACH.
"Mike McConchie has gotten some great results with North Carolina Triangle Business Owners in the areas of customer service and team development - I am sure this workshop will be a great learning opportunity for local businesses" says Steve Brock, ActionCOACH North Carolina.
The reality is that if you want different results, you need to do different things.