Holly Springs, NC, March 12, 2010 --(PR.com
)-- Donald Pierce, President of Pierce Group Benefits, a full service provider of employee benefits packages, has announced that Paula Mitchell has recently joined the team as service specialist. In this position, Mitchell provides phone support for Pierce Group Benefits’ North Carolina Service Center, assisting many of Pierce Group’s 140,000+ public sector employees each year. Mitchell is also responsible for educating employees on available benefits and enrolling individuals interested in benefits offered though their employer. Mitchell joined Pierce Group Benefits in October of 2009.
“I am extremely excited to be joining Pierce Group Benefits as a service specialist,” said Mitchell. “Everyone here has made this such a positive transition and I look forward to working with such a great team.”
Donald Pierce adds, “Customer satisfaction is of the utmost importance to Pierce Group. With her knowledge and experience in customer service and benefits packages, I have no doubt that Paula will provide exceptional service to Pierce Group’s clients.
Previous to joining Pierce Group Benefits, Mitchell worked as a customer service representative and agent at Insurance Service Center in Apex, NC. In this role, she wrote personal lines policies, serviced and retained policies and performed reception work. Mitchell also gained experience as a receptionist and customer service representative at Michael Haller State Farm Agency, Powell and Powell Supply Co., Inc., and Edwards Brothers, Inc.
For more information about Pierce Group Benefits, please visit www.PierceGroupBenefits.com or call 919-577-0700.
About Pierce Group Benefits
Pierce Group Benefits is a full service provider of employee benefits packages. The company serves as a “one-stop-shop” to provide clients with the best benefits and prices from the industry’s highest rated companies. Benefits offered include Flexible Spending Accounts with the “FlexCard,” short term disability plans, supplemental, group life, dental, vision, and medical insurance plans. Pierce Group Benefits serves numerous North Carolina accounts including public school systems, community colleges, private colleges and universities, hospitals, and government entities and services more than 140,000 participating employees.