LDDLIGHT.com Expands Service Offerings

Milford, NH, August 05, 2010 --(PR.com)-- With the addition of Live Chat to the LDDLIGHT.com web store, engineers and buyers now have fast and direct access to the machine vision lighting support resources at LDDLIGHT.com. From any page on the site, customers can request the stock status of a product, inquire if larger or smaller sizes are available or ask any technical or sales related questions they may have. Found at the top of every page, the ‘Questions? Chat with us live!’ button is active weekdays from 8:30 AM to 5 PM Eastern Time.

In addition to live chat, LDDLIGHT.com has launched other new programs to help customers with ‘proof of concept’:

- The new Application Services program invites application developers to send product samples into LDDLIGHT.com’s applications lab for a free lighting evaluation. An LDDLIGHT.com applications engineer will select the best lighting for the application, capture images of the samples and send the requester high contrast image files that provide proof of the effectiveness of the chosen lighting technique.

- The Try Before You Buy program provides loan of products for testing at a customer site, in the customer’s system or machine, and under actual production conditions. For only the cost of shipping, the customer gets to be the judge of how effective an LDDLIGHT.com product will be in their application.

- The Demo/Lab Lighting Products program offers a discount to customers who want to buy products for use in application demonstrations or research & development labs. These are new, fully warranted products for use in any applications or business development activities. Products purchased through this program are not intended for resale.

These expanded service offerings support LDDLIGHT.com’s extensive machine vision lighting and lighting accessory product lines. Links to information on recently released products and LDDLIGHT.com’s full product offering are available at http://www.lddlight.com.

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