IQPC Announce Winners for 2011 North American Process Excellence Awards

London, United Kingdom, February 02, 2011 --(PR.com)-- Following the final round of judging on the 17th January 2011 winners and honorary mentions were announced at the Process Excellence Awards ceremony.

Winners were selected on their achievements in a range of judging criteria covering business results, direction setting and portfolio management, implementation, project execution, innovation and creating and environment for change.

Megan James, Executive Director, Process Excellence Awards reflects on the winners stating “The IQPC awards program is judged by a hand selected panel of experts and is designed to benchmark and recognise achievements across industries active in Business Process Excellence. This year saw the widest selection of global companies as well as winners from the public and private sector, truly reflecting today's diversity in application of Business Process Excellence. ”

The winners and runners up for 2011 are:

Best Process Improvement Project in Service and Transaction

Small to medium corporations category

Winner: Firstsource Advantage, LLC - Check-return Rate Reduction Project

Large corporations category

Winner: Firstsource Solutions Ltd, BFSI - Improving TAT to Offer Compliance for Stores Channel

Honorable Mention: Florida Hospital - Increasing Satisfaction and Capacity in the Cath Lab

Best Project Contributing to Innovation

Winner: Capgemini Business Services (India) Ltd - Transformation in Outsourcing Solution: A New Horizon

Honorable Mention: Braskem - Development of RAP Product and Adding Value to Automotive Gasoline

Best Green Process Improvement Project

Winner: LSG Sky Chefs - Dishwash Process Change 2010

Honorable Mention: JEA - Reduce Nitrogen Discharge to the St. John’s River from Wastewater Treatment Processing

Best Project Under 90 Days

Winner: TCS eServe Ltd - Turn Around Time Reduction in Treasury Process

Honorable Mention: Akron Children’s Hospital - MRI Scheduling Kaizen

Best BPO Program

Winner: Firstsource Solutions Ltd - FTSE 100 Telecom Company in the UK

Best Start Up Program

Winner: SingTel - Where Eagles Dare

Honorable Mention: Supermedia, LLC - SuperMedia Lean Six Sigma Deployment Year One

Notable Mention: United Nations - United Nations Lean Six Sigma Capacity Building Program

Best Improvement Program

Winner: Anderson Packaging - Anderson Packaging Performance Excellence Program

Honorable Mention: JEA - JEA Organizational Performance Improvement

Master Black Belt of the Year

Winner: Dr. Anurag Mishra - Firstsource Solutions Ltd.

Honorable Mention: Asheesh Krishan Chopra - TCS eServe Ltd

Deployment Leader of the Year

Winner: Sebastian Fleisman - YPF

Honorable Mention: Neeraj Dhingra – Reliance Industries Ltd

Community Contribution of the Year:

Winner: Diane Francisco - Covance

The awards were hosted as part of IQPC’s Profit Through Proces Week, Orlando FL that saw over 650 Process Improvement leaders form across the North American community share deployment ideas in Lean, Six Sigma and BPM strategy for 4 days.

Interviews with both awards finalists and winners can be found on the PEX Network –

Process Excellence Network (formerly known as Six Sigma IQ) is uniquely positioned to provide a comprehensive library of both online and face-to-face content, including first-rate columns, articles, webinars, podcasts, video presentations, and of course globally renown industry events. Through every medium we strive to make your learning an exciting, dynamic, interactive experience.

Become a Process Excellence Network member today and you'll have continuous exposure to new and timeless tools, techniques, and technologies to extend your performance capacity and your organization's productivity.

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