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Significant Cost Reductions Can be Achieved with ISG Technology’s Multisourcing Solutions

The different Multisourcing solutions are based on ISG technology providing clients with experienced people, high quality premises, facilities and administrative support.

Egham, Surrey, United Kingdom, March 02, 2011 --( ISG technology has launched a new service that will allow customers to benefit from significant cost savings in both back office and IT functions. Aptly named, “Multisourcing” the solutions will provide companies with the opportunity to significantly reduce their expenses whilst choosing how involved they would like to be, from full outsourcing to the creation of a dedicated EU based team that remains under the customer’s control.

The key customer benefits are:

· Qualified and experienced team situated in Bulgaria – EU and NATO member country
· Well educated and loyal workforce
· Low taxes
· Customised solutions to fit your organisation
· Fast and efficient services
· Hi-tech premises with the latest infrastructure, located in the prestigious Business Park Sofia

ISG technology’s new services are developed to ease the pressure of finding employees with the right capabilities to enhance our clients’ activities, whilst at the same time providing significant cost savings of 30% to 40%. Unlike the traditional Outsourcing services, ISG technology’s Multisourcing capabilities allow the transferring of activities to a less expensive location outside the UK, whilst remaining in the EU. The different Multisourcing solutions are based on ISG technology providing clients with experienced people, high quality premises, facilities and administrative support.

· “EURO Outsource” Solution – Outsourcing – the responsibility for the total service delivery is outsourced to ISG technology, who will then deliver services in line with Service Level Agreements as agreed with the customer.
· “EURO Source” Solution – Dedicated Resources – Euro Source is based on ISG technology providing people, premises, IT, legal, human resources and fiscal support whilst allowing the customer to retain day-to-day management control of their team and their activities.
· “EURO Flex” Solution - Build, Operate & Transfer – With the EURO Flex Solution ISG technology builds the capability, begins the service and runs it for a period of time and then transfers the entire set up over to the customer at an agreed future date.
· “EURO Share” Solution - Shared Resources - ISG technology’s EURO Share Solution is developed to provide resources to organisations that have common interests and goals. This is especially helpful for Public Sector organisations (e.g. Charities, Housing Associations etc).

Most non-customer facing services can be relocated and handled by ISG technology’s Multisourcing Team. Activities and services that can be transferred to ISG technology include:-

· IT Services – 24 x 7 help desk support, software development, network management, remote assistance, desk side assistance, virtualisation, server management and administration and IT support services.
· Finance and Administration – accounts preparation, recording financial transactions, management accounting, finance control, asset management, purchase ledger and credit control.
· Human Resources – monitoring and logging absences and overtime, maintaining employee health insurance, payroll management, performance management, recruitment process management, employee training, career development, development and implementation of Health and Safety Policy, and maintaining Company policies and procedures.
· Business/Project Support – maintain communication with clients, monitor hardware, logging and data entry, document preparation and AutoCAD design.
· Telemarketing/Marketing – campaign creation and implementation, case studies production, brochure design, event planning, newsletter creation, data gathering, telephone marketing and business lead generation.

ISG technology has made significant investments in establishing their European Support Centre in Sofia over the past three years and has an impressive, continuously growing customer list.

ISG technology has the capability and the expertise to make the whole process very simple for customers:-

· Overall organisation and project ownership
· Providing the premises
· Sourcing the staff
· Providing all IT and data security
· Providing all HR and fiscal services

The new Multisourcing Solutions can provide your company with flexibility, reduce the response time for major environmental changes, increase the speed of business processes, substantially reduce costs and increase the speed of return on investment.

About ISG technology

ISG technology is a leading UK based IT services specialist with over 28 years of experience. ISG technology operates from five office locations in the UK and one office in Sofia, where they offer services in Central and Eastern Europe. ISG technology is in the unique position to offer complex solutions for network infrastructure, IT services and solutions and Multisourcing solutions.

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Contact Information
ISG technology
Petya Lipeva

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