Cary, NC, May 12, 2011 --(PR.com
)-- Elaine Buxton, president and CEO of Confero, Inc. (http://www.conferoinc.com), a national customer experience measurement firm, has announced that the firm has received a 2011 Greater Raleigh Chamber of Commerce Pinnacle Award in the Small Entrepreneurial Business category, presented on May 3 at the Raleigh Convention Center. The award is presented to entrepreneurs whose companies have exhibited staying power, innovation and community involvement. Confero was recently presented with a Stevie® Award in the Customer Service or Call Center Consulting Practice of the Year category in the 5th annual Stevie Awards for Sales & Customer Service, and has been ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately held businesses.
“Being honored as one of the leading small businesses by the Greater Raleigh Chamber of Commerce is a testament to the hard work and dedication of the entire Confero team,” said Buxton. “I firmly believe that our ‘Don’t Say No’ attitude and can-do thinking is a key to our success, and I thank the Chamber for this recognition.”
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Video on Confero’s Mystery Shopping Services
About Confero, Inc. Customer Experience Research:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately-held businesses. Confero ranked No. 51 among the Top 100 N.C. Small Businesses in 2009, and was named to Carolina Parenting Inc.’s 2010 N.C. Family-Friendly 50 list. Most recently, the firm was presented with a Stevie® Award in the Customer Service Consulting Practice of the Year category in the 5th annual Stevie Awards for Sales & Customer Service, and honored with a 2011 Greater Raleigh Chamber of Commerce Pinnacle Small Entrepreneurial Business award. For more information, call (800) 326-3880 or visit http://www.conferoinc.com.
MMI Public Relations