Ridgefield, CT, May 16, 2011 --(PR.com
)-- Jeffrey Joerres, Chairman and CEO of ManpowerGroup, was the 200th guest interviewed on the CEO Show by host Robert Reiss, which was first broadcast in April 2007. ManpowerGroup has a leadership position in workforce solutions – with $20 billion in revenue and 30,000 employees serving over 400,000 clients in 3,900 offices throughout 82 countries -- an industry with over 600,000 competitors. According to Joerres, “We’re in the business of having to deliver the right talent at the right time.”
Joerres and Reiss dialog about how ManpowerGroup’s internal culture can be maintained in a global organization where over 90% of revenue comes from outside of the U.S. Joerres explains that “much of this derives from the conversations that you have… that define the culture of a company.”
Later in the interview, Joerres tells Reiss about ManpowerGroup’s “Leadership Success Model” that recognizes a decided shift in the role of managers to contemporary coaches and leaders, focused on unleashing the potential of people to achieve desired outcomes. “As the world of work has evolved, defining what leaders should be focused on has almost become less important than the leadership behaviors they exhibit,” said Joerres, who spends as much time as possible with his global leaders to help motivate them through dialog and discussion.
Joerres goes on to speak about leadership, including creating a collaborative environment, using the right tone and showing that you really do care about what happens. This demands believing in what you do and having an emotional connection to what you do, both reflecting Joerres’ total commitment to his work.
Approaching the end of the interview, Reiss asks about communicating clearly throughout a global business. Joerres describes how it’s about “staying connected” to the persons you’re speaking with; this includes, “making sure that you’re not using colloquialisms or even kind of drawing on experience that they can’t relate to.” He also talks about the need for “consistent communication,” using terminology that is precisely defined and understood wherever it is used.
The 200th interview on The CEO Show further enlarges the diversity of the Show’s guests who are leaders and innovators selected from the breadth of American industry, including for profit and non-for-profit enterprises, but generally well known brands that have strong customer experience models. Reiss’s guests include CEOs from industry segments including business services, consumer services, environment, financial, healthcare, retail, online-focused businesses, technology, luxury, and charities. CEO Show content covers a wide range of subject such as business practices, approaches to leadership, corporate culture, the customer experience, metrics, and strategies for driving growth.
The CEO Show presents a new guest each week, a practice begun in April 2007, with its first guest, David Neeleman, the Founder of JetBlue, when the program made its debut on the Business Talk Radio Network from its flagship station, WGCH in Greenwich, Connecticut. The CEO Show has additionally expanded to The CEO Show Minute -- a 2 minute version of excerpts from popular interviews – which now airs over 3,000 times a week.
Information about the CEO Show, and its host Robert Reiss can be obtained at: http://www.ceoshow.com
Contact: Robert Reiss 203 894 9400, firstname.lastname@example.org
The CEO Show with Robert Reiss, syndicated by Business TalkRadio Network, is available in over 40 markets across the USA.
Transcripts of interviews are used for Reiss' monthly column with Forbes.com. (See "ceoshow.com" for more information.)