Farmington Hills, MI, December 06, 2011 --(PR.com
)-- Celebration Media U.S. and Talk of the Town News, leaders in providing businesses with strategies for improving customer service, have announced the latest winners of their prestigious CMUS Talk of the Town Customer Satisfaction Award.
The Talk of the Town Awards honor those companies and professionals in the United States and Canada that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks and business-rating services. Celebration Media and Talk of the Town News celebrate the following businesses:
· Cloverleaf Pizza, St. Clair Shores, Mich. (Restaurants)
· Crispy Crepes, Boston, Mass. (Restaurants)
· Hair Therapy for Women, Tampa, Fla. (Beauty Salons & Spas)
· Keauhou Veterinary Hospital, Kailua Kona, Hawaii (Animal Hospitals)
· Massage Envy, Charlotte, N.C. (Massage Therapists)
· Phillip R. Craven, Jr., M.D., P.A., San Antonio, Texas (Orthopedic Physicians & Surgeons)
· Poway Carpets, Poway, Calif. (Flooring)
· Serenity Day Spa, Waukesha, Wisc. (Beauty Salons & Spas)
· Texas Institute of Dermatology, Laser and Cosmetic Surgery, San Antonio, Texas (Dermatologists)
· Visiting Angels of Central Illinois, Peoria, Ill. (Home Health Services)
Celebration Media’s dedicated team of researchers spent more than 18,000 hours analyzing customer experiences and rating each company or professional using its star rating system, CMUS Power Ratings™ to determine this year’s award winners. Only those businesses with enough positive feedback, scores, awards and accolades to reach a 4-star to 5-star rating will win the award.
The award-winning businesses named above have earned top honors by providing outstanding customer service. Many have won for two consecutive years, demonstrating their commitment to providing the highest levels of customer satisfaction time and again.
Among the types of organizations and professionals eligible to receive these awards are hospitals, dentists, accountants, physical therapists, veterinarians, optometrists, insurance, chiropractors, lawyers, financial planners, restaurants, bakeries, event centers, home improvement companies, florists, spas, salons and mortgage companies.
This is the third year Celebration Media and Talk of the Town News have awarded companies with this distinction. Additional award recipients will be announced throughout the year. The ratings continue each week and the new 2011 scores will be posted as they are calculated.
To see all recipients of the Talk of the Town Awards or for more information about Celebration Media and Talk of the Town News, visit www.talkofthetownnews.com or call 877-498-6405.
About Celebration Media, Inc.
Celebration Media, Inc. provides companies with valuable information on improving customer care, through its publishing division, which produces Customer Care News, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award.