Farmington Hills, MI, January 17, 2012 --(PR.com
)-- Celebration Media U.S. (CMUS) and Talk of the Town News, leaders in providing businesses with strategies for improving customer service, have announced the most recent 2012 winners of their prestigious CMUS Talk of the Town Customer Satisfaction Award — 5-star-rated hotels in California.
The Talk of the Town Awards honor those companies and professionals in the United States and Canada that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks and business-rating services. Celebration Media and Talk of the Town News celebrate the following businesses:
· Avila la Fonda Hotel, Avila Beach
· Best Western Carpinteria Inn, Carpinteria
· Elan Hotel Los Angeles, Los Angeles
· Fairfield Inn & Suites Santa Maria, Santa Maria
· Hampton Inn and Suites, Red Bluff
· Inn of the Spanish Garden, Santa Barbara
· Kon Tiki Inn, Pismo Beach
· La Quinta Inn & Suites, Fresno
· Residence Inn Oxnard River Ridge, Oxnard
· Sunrise Inn, Turlock
Celebration Media’s dedicated team of researchers spent more than 18,000 hours analyzing customer experiences and rating each company or professional using its star rating system, CMUS Power Ratings™ to determine this year’s award winners. Only those businesses with enough positive feedback, scores, awards and accolades to reach a 4-star to 5-star rating will win the award.
The 5-star, award-winning hotels named above have earned top honors by providing outstanding customer service to their patrons. Many have won for consecutive years, demonstrating their commitment to providing the highest levels of customer satisfaction time and again.
Among the types of organizations and professionals eligible to receive these awards are hospitals, dentists, accountants, physical therapists, veterinarians, optometrists, insurance, chiropractors, lawyers, financial planners, restaurants, bakeries, event centers, home improvement companies, florists, spas, salons and mortgage companies.
This is the fourth year Celebration Media and Talk of the Town News have awarded companies with this distinction. To see all recipients of the Talk of the Town Awards or for more information about Celebration Media and Talk of the Town News, visit www.talkofthetownnews.com or call 877-498-6405.
About Celebration Media, Inc.
Celebration Media, Inc. provides companies with valuable information on improving customer care, through its publishing division, which produces Customer Care News, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award.