Englewood, CO, February 01, 2012 --(PR.com
)-- Electronic Payment Systems® (EPS) was named a Finalist for both Customer Service Team of the Year Recovery Situation category and Customer Service Complaints Team of the Year category in the sixth annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in both categories.
The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards.
Nicknamed the Stevies for the Greek word “crowned,” the final results will be announced during a gala banquet on Monday, February 27 at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
“Our department has worked very hard over the past year to proactively keep our merchants happy and we continue to strive towards our 2012 zero-complaint goal. EPS Customer Service Department is committed to continually exceeding customer care expectations and I’m proud to lead our team,” said Amy Diehl, Customer Service Manager. “It’s heartwarming for us to be recognized by such an influential and respected organization like the Stevie Awards.”
More than 1,000 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of almost 30% over 2011. More than 100 members of seven specialized judging committees will determine Stevie Award placements from among the Finalists during final judging, to take place January 30 - February 10.
"We pride ourselves on not only having the lowest processing rates in the merchant service industry but also in providing the best customer service to our merchants. We are really excited with the significant reduction in complaints our Customer Service Team has achieved and their nomination as a finalist for these two distinctive and prestigious Stevie Awards is truly an honor!” said John Dorsey, CEO of Electronic Payment Systems.
About Electronic Payment Systems (EPS)
Electronic Payment Systems (EPS) is one of the oldest and largest, privately held merchant service providers in the nation. Uniquely positioned in the payments industry, EPS provides a comprehensive suite of merchant processing solutions, the highest level of data security, and expertise to drive revenue and profitability for all business types. The company's integrated payment solutions include credit and debit card processing, check verification, conversion and guaranty services, online transactions, gift and loyalty cards, cash advances and the revolutionary EPS90 No Credit Check EZ Payment Plan, http://www.ezpaymentplan.net. All operations are maintained at corporate headquarters in Englewood, Colorado ensuring the best customer service and technical support in the industry. For more information, call 800-863-5995 or visit http://www.eps-na.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com. Sponsors and supporters of the 6th annual Stevie Awards for Sales & Customer Service include American Support, Coloredge Los Angeles * New York, Competence Call Center, SDL and ValueSelling Associates.