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Don’t Lose Contact with Your Customers as They Move

DOTS NCOA Live Web Service Validates Contact Addresses Against Change-of-Address in Real-Time 24/7

Santa Barbara, CA, April 05, 2012 --( DOTS NCOA LiveSM has just been released by Service Objects, the leader in real-time contact validation. This programmable XML Web Service enables companies to instantly validate and update postal addresses by using USPS NCOALink® to access the USPS COA (change-of-address) database, determine if and where a contact has moved and append the new address.

Direct mail can be a powerful client notification tool but if an address is undeliverable, it’s worthless. With over 42 million Americans moving each year, it’s crucial that businesses continually stay on top of these ongoing address changes. If not, customers are being lost and money is being wasted on postage and printing.

Geoff Grow, CEO and founder of Service Objects, states, “Today’s businesses work hard to build and maintain their database of customers. Don’t lose a single one of them because they move and don’t notify you. By keeping your mailing lists accurate and up-to-date, you’ll increase your postal delivery rate, save money on postage, and avoid having packages, marketing collateral, and important notifications end up returned or in the recycle bin.”

DOTS NCOA Live is easy to use and quick to integrate into most applications using the published API. Companies can simply process their current contact database, using a secure access, to update, validate, and correct address data in real-time. It doesn’t require a server to be set-up and maintained or software applications to be loaded and updated. No submitting a batch and waiting for a vendor to return a list.

Easy integration into applications makes this a seamless and integral part of a company’s processes. It’s compliant with the USPS – receive both an integrated CASS and NCOALink summary report that proves the addresses were run against a certified validation engine. Set up unique Job Numbers for each of the processes or applications and get Job Summary reports showing ongoing details of usage. And DOTS NCOA Live is always current – the database of over 50 million permanent change-of-address requests is updated every two weeks.

DOTS NCOA Live is a simple, highly effective solution to keep track of your customers as they continually change locations. It is available now at the Service Objects website.

About Service Objects
Service Objects is the leader in real-time contact validation solutions. Each day businesses rely on Service Objects to validate hundreds of thousands of contacts to reduce fraud and improve customer contact through data validation and enhancement of incoming leads, web form data, and customer contact information. Service Objects has verified billions of contact records, with service availability of 99.995%, for thousands of companies in over 25 diverse industries. Records are verified utilizing USPS CASSTM Certified data and proprietary cleansing applications. Service Objects is a privately held company headquartered in Santa Barbara, California. For more information, please visit us on the web at or call 800.694.6269.

Service Objects, DOTS, DOTS Web Services and DataTumbler are all trademarks of Service Objects, Inc. in the United States and/or other countries. Any names of actual companies and products mentioned herein are the trademarks of their respective owners.
Contact Information
Service Objects
Julie Fishman

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