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ISG Partners with SSON for the North American Shared Services & Outsourcing Week 2013

ISG announce their continuing partnership with the Shared Services & Outsourcing Network and their prominent involvement at SSOWeek North America 2013.

New York, NY, December 06, 2012 --( ISG, a leading technology insights, market intelligence and advisory services firm, announced recently they will be a Sponsor at the 17th Annual North American Shared Services and Outsourcing Week (SSOWeek US). The event will be held in Orlando, Florida at the Hilton Orlando from March 4th to the 7th, 2013, hosted by SSONetwork.

SSOWeek US is a knowledge-share platform that promotes networking between shared services and outsourcing professionals through workshops, case studies, interactive panel discussions, benchmarking best practices and lessons learned. In 2012, 850 shared services and outsourcing executives from the US, Canada and South America joined 61 sponsors and exhibitors for the 4-day event.

ISG will be leading a pre-conference Workshop entitled “Increase the Fuel Efficiency of Your Shared Services Hybrid Model.” It aims to demonstrate how to consolidate and streamline processes for higher maximum productivity gains. This workshop occurs on Day One, March 4 at 2:45.

Stephen Kopp, Partner at ISG will also be moderating a live debate between industry experts focusing on the impact Cloud is having on Business Process Outsourcing now and in the future. This topical debate will be on Day Two, March 5 at 12:20.

The 2013 speaker faculty includes senior shared services, HR, Finane, Procurement, IT and Outsourcing executives from companies such as Metso Group, Pitney Bowes, Ascension Health, AOL, Coca Cola, Pfizer and Volvo. They will be covering a range of topics targeting the various levels of maturity. Returning sessions this year include the prominent G6 Panel, Excellence Awards and SSON’s Big Ideas.

The conference is comprised of a 2-day main conference, 10 workshops and 2 site tours to Coca Cola and Siemens. The event features topics critical to SSO excellence. The main conference themes consist of data analytics, end-to-end delivery, governance, global business services, collaborative technologies, the social enterprise & shared services, talent, continuous improvement and service verticalization.

Please note Conference Fees do apply. For more Information download the brochure at or contact the event organizers, Shared Services &Outsourcing Network at

About ISG

ISG is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence.

ISG supports private and public sector organisations to transform and optimise their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, programme management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services.

Based in Stamford, Conn., ISG has more than 700 employees and operates in 21 countries. For more information about ISG and how we can help you, please contact Denise Colgan on +44(0) 1737 371523 or at Visit us at
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The Shared Services and Outsourcing Network
Emma Parker

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