Shanghai, China, December 21, 2012 --(PR.com
)-- Improved knowledge management practices offer the kind of innovation improvements that form the core of every strong enterprise. But what is knowledge management (KM) and how can a business identify its needs and capacities?
As part of its ongoing series providing business intelligence and experienced China market expertise, Z. H. TANK spoke at length with Dr. Wu Qinghai, founder of Siemens KM in China and a pioneer in knowledge management, the system by which all enterprise vital knowledge is used to achieve advanced business objectives and efficiencies.
Beginning with an overview of the two decade history of knowledge management, Dr. Wu confronted the reasons many are "puzzled" by the different knowledge management practices, including crystallization, codification, capitalization and personalization. Later in his address, Wu broke down the specifics of these modes. For example, he deconstructed the "management lattice" structure of "crystallization” scenario-based knowledge management.
In a core, comprehensive case study, Dr. Wu examined the implementation of the "3i program." Standing for "ideas, impulses and initiative," 3i is a company wide approach to encourage, implement and reward the ideas, innovations and initiatives of employees.
Dr. Wu looked at the 3i program's Business Application Re-engineering (BAR), the dual IT system and business challenges and the five phases: Design, define, develop, deploy, go-live, and operate. The case study then examined the overall results of the 3i knowledge management system improvements, which included a quadrupling of Additional Business Value (ABV) and a 2,400% increase in the average idea number per man-year.
Finally, during a 10-minute Q&A session, Dr. Wu addressed the subjects of Knowledge Auditing process, KM implications for start-up businesses, the alignment of KM with corporate values, innovation, relationships and change management, as well as in what dimensions the 3i Officers may get their performance reviewed and incentivized.
About Dr. Wu Qinghai:
A founder of Siemens KM, Dr. Wu Qinghai is Chief KM consultant and one of seven Senior Key Experts of Siemens China. In his leadership, Siemens China got the China MAKE Award in 2011 and Asia MAKE Award in 2012. Established in 1998 in the United Kingdom, the Most Admired Knowledge Enterprises (MAKE) Awards aim to identify organizations in which knowledge management expertise eclipses their peers, resulting in above average intellectual capital growth and profitability.
Wu has been engaged in research, counseling and field work in the areas of KM for over 15 years. Widely known as “one of the top three KM pioneers” in China, Dr. Wu was part of the McKinsey team responsible for launching the first-ever KM Program in China and was familiar with the best practices in KM among such multinational corporations as Bain, Bearing Point, IBM, Microsoft, Samsung and Accenture.
About Z. H. TANK
Z. H. TANK is an online library of webinars for Chinese elite business executives and professionals to sharpen their management know-how. Through customized webinars, homegrown and global industry leaders share with the audience the latest trends, best practices, hot topics, and technologies that impact the world of business. The bilingual library of webinars also aims to enable the seamless integration between global perspective, know-how and local business wisdom. Z. H. TANK is a sibling brand of China business intelligence specialist Z. H. STUDIO.
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