Houston, TX, December 26, 2012 --(PR.com
)-- Exacto Communications, a BPO company located in El Salvador, Central America, announced its expansion of a new branch office located in the heart of Houston, Texas. Offering Import - Export services, to clients primarily from North America (USA and Canada).
The headquarter office and call center located in El Salvador will continue to offer a variety of innovative, turn-key solutions, including, back office, voice, knowledge process outsourcing services. Exacto is backed by a highly qualified executive management team with more than 20 years of call center outsourcing experience.
Delivering high-quality customer service makes our Customer Solutions Center (Exacto) Competitive in the utility industry, but our commitment to excellence also makes the organization a leader in the emerging customer service call center industry. The main goal is to provide customer service to clients from the United States and Canada at a low cost and more importantly near shore.
The market advantage Exacto has over offshore companies is significant. Besides its ability to provide the same world-class technical infrastructure that top BPO companies provide, Exacto also brings to the table the most neutral English accent in Central America, allowing for excellent customer service to English speaking countries. And because it is an emerging market, clients of Exacto can expect to save significantly over what they are paying with offshore companies today.
When you’re considering where to trust your outsourcing business requirements, think Exacto Communications, El Salvador – Central America, the optimized BPO strategy.
Exacto Communications, an innovative company that was founded on three guiding principles: contact center expertise, integrity, competence and satisfaction. Exacto started operations in 2007 with two collaborators at a small home office, in El Salvador, Central America. The same year, a US client was acquired and added to the portfolio.
From this moment, Exacto starts to generate work opportunities in the country, and local community providing services to an emerging Pin-less Service Company in the United States, in addition to other existing local projects.
On 2007, The “Canadian chamber of Commerce” in El Salvador also certified Nestor Maccagno, President and CEO for Exacto Communications as Founding Corporate Member of Cancham.
During 2008, the center of operations in Colonia Escalon, San Salvador City, expanded by 20 additional collaborators and generated new work opportunities in the local community.
On 2009, El Salvador’s “Chamber of Commerce and Industry” Awarded Exacto Communications for:
· Fostering Gremial associations
· Strengthening Salvadorian Free Enterprise
· Enterprise development and fostering competitiveness
On 2010, El Salvador’s “Chamber of Commerce and Industry” and its “Service Committee” recognized Exacto Communications for its Valuable Support as a Sponsoring Associate to the Business Cycle, by awarding “knowing and Generating Business” award for 2010.
2012 was the starting point for new growth in Exacto. That year, service allowed expansion to more than 40 additional collaborators, and a new well known multinational client was added to the portfolio that provides services globally.
Nestor Maccagno, president of the company, indicated that they hope to expand in the import and export business as well, and grow by up to 100 Additional positions by the end of 2013.
Media Contact: Nestor Maccagno, President and CEO