San Diego, CA, January 10, 2013 --(PR.com
)-- With a jump in its customer satisfaction rating to 5 stars in 2012, Inspection Perfection has won its third consecutive CMUS Talk of the Town Customer Satisfaction Award in the Home Services — Home Inspectors category.
The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CMUS Power Rating™. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.
Founded in 2005, Inspection Perfection has rapidly expanded its inspection services for the greater San Diego community. Today, the business handles basic home inspections as well as HUD 203K and FHA-certified inspection services, HUD HQS certifications, and energy audits to help clients qualify for rebates.
With office staff available six days a week to answer the phones and multiple inspectors able to perform inspections seven days a week, Inspection Perfection places a high emphasis on meeting customers’ needs. Furthermore, it provides superior, readable reports, including images and a summary section for easy reading, which are emailed to clients within 24 hours.
“Our whole team is highly responsive to customer inquiries and follows up immediately to assist them,” says Will Johnson, the company’s chief inspector. “We also solicit customer feedback regularly to ensure we are always learning and improving how we service our clients.”
Inspection Perfection is fully insured and bonded and is an active member of the California Real Estate Inspection Association (CREIA). All of the company’s inspectors are professionally trained and undergo continual training. “We also actively monitor all technical and business issues relating to the home inspection industry and leverage technology to ensure customers’ needs are always being met,” says Johnson. For example, using tablets in the field helps inspectors spend more time inspecting. In addition, the company is implementing sustainability initiatives throughout its business practices.
Inspection Perfection is located in San Diego. For more information about services or to schedule an inspection, call 888-552-4677 or go online to www.sdinspection.com.
About the Award and Sponsors:
This is the fourth year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.