Talk of the Town Awards Begins Fifth Year of Research Honoring Outstanding Customer Satisfaction

Celebration Media and Talk of the Town News get research underway to determine the 2013 winners of the CMUS Talk of the Town Customer Satisfaction Award.

Farmington Hills, MI, February 01, 2013 --( Celebration Media U.S. and Talk of the Town News, now in their fifth year of honoring businesses and professionals with the Talk of the Town Awards, have begun research to determine the 2013 award winners.

The Talk of the Town Awards honor those companies and professionals in the United States and Canada that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks and business-rating services. Celebration Media, a leader in providing businesses with strategies for improving customer service, has tripled its research staff and the dedicated team of researchers spend more than 18,000 hours analyzing customer experiences and rating each company or professional using its star rating system, CMUS Power Ratings™, to determine the award winners. Only those businesses with enough positive feedback, scores, awards and accolades to reach a 4-star to 5-star rating will win the award.

The 2013 winners will be announced throughout the year as calculations are completed and the new ratings and scores are posted. A searchable database is available at, including information on current and past winners. Companies can be located by name or region.

The Talk of the Town Awards website also includes information about marketing packages available to help winning businesses promote their award. This year a new option includes company profiles with reprints that serve as credible, third-party marketing materials. The company profile showcases a business’s accomplishments while providing consumers with an inside glimpse into its products and services.

Celebration Media would like to congratulate all winners of the Talk of the Town Award for their continued dedication to customer satisfaction. To see all recipients of the Talk of the Town Awards or for more information about Celebration Media and Talk of the Town News, visit or call 877-498-6405.

About Celebration Media U.S.
Celebration Media U.S. provides companies with valuable information on improving customer care, through its publishing division, Customer Care News, and its research department, Talk of the Town News, which provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award. Among the types of organizations and professionals eligible to receive the awards are hospitals, dentists, accountants, physical therapists, veterinarians, optometrists, chiropractors, financial planners, restaurants, bakeries, event centers, contractors and home improvement companies, florists, spas, salons, mortgage companies and more.
Celebration Media, Inc.
Jamie Rawcliffe