Moorestown, NJ, June 05, 2013 --(PR.com
)-- A recent survey revealed that a surprising 75 percent of small business owners view a crashed computer as more disruptive than a sick employee – with 77 percent noting that a tech malfunction has negatively impacted their business, resulting in a missed deadline or lost business opportunity.
The Fourth Annual Brother Small Business Survey, released in March, examined the role of technology in small business and illustrated glaringly that small business owners view tech malfunctions as greater negative impacts than absent employees.
Survey results also revealed that, while technology plays a vital role in terms of office productivity, 66 percent of small business owners say they are frequently overwhelmed by the amount of technology available to help them run their business.
Additionally, 86 percent noted that, in the past year, office productivity suffered due to technology not working properly. In fact, 31 percent of respondents went so far as to say that they would give up a week’s worth of vacation to ensure tech malfunctions never happen in their business again.
“The stress levels that hit a company when IT issues slow, or stop, normal operations is extreme,” reports Dan Carpenter, President of IT at Miles Technologies. “Business owners and top executives need to focus on customer service, daily managerial operations, and client meetings - not IT issues.”
Miles Managed IT Services, delivered via Miles Assurance Plans, enable businesses to operate more efficiently and profitably by providing unlimited IT support at predictable costs, proactive IT services and increased efficiency.
“With unlimited support for your network, you’ll never again worry about how much support time you’ve used or how tightly your wallet will be squeezed. Your costs for managed IT services will be predictable so that you can easily set and stick to your budget,” Carpenter explains. “With a Miles Assurance Plan, Miles Technologies becomes your managed IT service provider, taking on the responsibility of making sure your network is running at peak efficiency as well as identifying and addressing issues before they cause problems.”
With 24/7 network monitoring by Miles Technologies, businesses can rest easy knowing that when a problem arises, Miles Technologies will know about it – immediately – and can begin working on a resolution. Once the problem is resolved, Miles Technologies IT support team works hard to create solutions for preventing future issues.
“With Miles Assurance Plans, companies can gain peace of mind and concentrate on what’s most important, running and growing the company,” Carpenter states. “Miles Assurance Plans provide the expert-level consulting, on a monthly basis, which businesses need to perform at peak efficiency and gain competitive advantages.”
To find out how managed IT services by Miles Technologies can benefit your business, contact Miles Technologies at (800) 496-8001 or visit http://www.milestechnologies.com/IT/Managed-IT-Services.
To learn more about the IT, business software, website and graphic design and online marketing services of Miles Technologies, visit http://www.milestechnologies.com.
Founded in 1997, Miles Technologies of Moorestown, NJ, provides Information Technology (IT), business software, web and graphic design and online marketing services to organizations of all sizes and from all industries. Today, Miles Technologies provides these cutting-edge technology services to more than 1,800 customers nationwide.
Contact Miles Technologies at (800) 496-8001 and visit Miles Technologies at http://www.milestechnologies.com.
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300 West Route 38
Moorestown, NJ 08057