London, United Kingdom, September 25, 2007 --(PR.com
)-- Stellar has announced its support of Call Centre Expo 2007, Europe’s number one exhibition and conference for customer contact solutions. The two-day event, which attracts the call centre community to network, discover and develop new ideas, will be held in Birmingham, UK from 26-27th September 2007. Stellar will be exhibiting at the event after announcing the recent re-branding of Excell Contact Centres to Stellar UK.
Visitors to stand H29 will learn how Stellar UK’s call centre outsourcing solutions help clients reduce operating costs, improve quality levels and increase revenue and profitability.
“We are delighted to be involved in this important industry event,” said Mary Graham, Chief Executive Officer of Stellar UK. “The event provides a platform for call centre professionals to learn and develop, and provides Stellar UK with a great opportunity to introduce the local market to our onshore and offshore business process outsourcing solutions”.
Stellar UK, a prominent player in the UK call centre outsourcing market, recently re-branded the company after operating as Excell Contact Centres since 2001. The move to re-brand came after their parent company, Stellar Global Inc., made the decision earlier this year to consolidate their network of nineteen call centres and over 6,000 staff across the globe under a single Stellar brand name. Stellar UK currently has two call centres and over 500 staff in Irvine and Paisley, Scotland.
For the first time this year, Call Centre Expo 2007 will be co-locating with Customer: Strategy & Management, a dedicated exhibition and conference for integrated customer management solutions. The seamless cross over between the two events offers access to more exhibitors and double the educational and networking opportunities.
The combined event is set to champion best practice and demonstrate how to perfect the customer experience through integrated customer solutions thus ensuring longevity in relationships for organisations with their customers.
About Call Centre Expo
Since its launch in 1999, Call Centre Expo has achieved extensive growth in both visitor and exhibitor figures to become Europe’s leading customer contact event. With 95 exhibitors and 3,000 visitors in 1999, the show now attracts more than 200 exhibitors and an attendance of 6,000 annually. Call Centre Expo 2007 will take place on 26-27 September 2007 at the NEC, Birmingham. For more information, visit www.callcentre-expo.com
About Customer: Strategy and Management
Customer: Strategy & Management was launched in 2005 by CMP Information’s award winning team that created Call Centre Expo and Technology For Marketing. Customer: Strategy & Management is the UK's only dedicated exhibition & conference for integrated customer management solutions. Covering products and services to maximise relationships with customers throughout their entire customer lifecycle, the exhibition takes place, for the third time, at the NEC, Birmingham on 26-27 September 2007.
Stellar is a leading global call centre and business process outsourcing provider, with over 6,000 employees across 19 outsourcing centres in the UK, Australia, USA, Canada and the Philippines. Stellar’s outsourcing solutions help clients reduce operating costs, improve quality levels and increase revenue and profitability. The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries. In addition to call centre outsourcing, Stellar specialises in document management, workflow automation technology and process outsourcing solutions. For more information, visit www.stellarbpo.com