Chicago, IL, January 08, 2014 --(PR.com
)-- MissionMode Solutions, a leading provider of emergency notification and incident management systems, has made its Winter 2014 update of the Notification Center, Situation Center and EarShot applications available to all customers. The company deploys four new releases each year, more than other software companies in their industry.
The new features and enhancements increase the flexibility of all MissionMode applications, while streamlining the notification process to produce even greater customer efficiencies. Because the company’s applications use the Software-as-a-Service (SaaS) model, new releases are transparent to users and customers do not need to update any software.
"With our rapid product release cycle, we’re continually driving improvements to our customers’ business," said Jason Zimmerman, MissionMode VP of Customer Experience. "The Winter 2014 Release is no exception. Our customers are at the forefront of our product management process and we expect to keep the Notification Center and Situation Center the most effective applications for Emergency Notification and Incident Management."
"Expect more releases and new products during 2014 as we continue to accelerate our class-leading support for customers," said Malcolm Hafner, MissionMode CEO.
MissionMode's Notification Center emergency notification software includes features not found in most other systems, including:
* Different messages to different communication channels in the same alert
* Recorded voice alerts
* GIS mapping technology with support for layers
* Customizable automation rules
The company's Situation Center incident management software is a streamlined virtual command center for coordinating, collaborating and communicating during any type of incident. Unlike most other systems, the Situation Center is easy to use during a crisis, even with minimal training.
The EarShot application enables true interactive communication with a unique mobile app. Customers can send messages consisting of text, forms, photos, documents and GPS location. The application is used for crowdsourcing on-the-scene information, field service communications, situational awareness, and more.
About MissionMode Solutions
MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining communications and facilitating team collaboration for crises and operational incidents. MissionMode's unique combination of emergency notification and incident management tools creates a web-based virtual command center that helps organizations reduce the time between learning about a mission critical issue and resolving it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.