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ITIL Service Level Management - the Next Wave of 100 Service Level Management and SLA Management Articles Released

The next wave of Service Level Management and SLA management with ITIL is here. Don't miss this range of articles which cover how ITIL Service Level Management is helping organizations reduce the costs, risks, and time managing their IT environments.

Los Angeles, CA, September 28, 2007 --( The Art of Service, the leading provider IT Management Education solutions today announced a range of articles to explain the ins and outs of SLA management, the next wave of best practices for managing IT planning, deployment, and operations. The over 100 articles are freely available from today, and provide an in-depth look at ITIL Service Level Management. The full range of freely accessible articles can be found here:

The range of articles is the result of over 20 years of industry expertise, research, and innovation. It will give a complete insight in all the burning questions surrounding SLA’s and Service Level Management.

The Articles cover:

Service level agreement
Service level agreement sample
Co location service level agreement
What is an internal service level agreement
Service level agreement for applications
Example of a service level agreements
Service level agreement templates
Consultancy service level agreement
Service level agreement recruiting sample
IT service level agreement
What is a service level agreement
Database administration service level agreement
Service level agreement for applications internal it

and over 100 more subjects

About The Art of Service
The Art of Service's products and services help companies achieve IT Service Management Excellence by being their (ITIL) Framework Educator of choice.

The company’s deep understanding of educational and service management best practices has made it the solution provider of choice for government and commercial clients. They serve over 3000 active International clients with a growing team of A-playing professionals. Their 2007 revenues will exceed a 50%+ annual growth rate. For more information, visit

Gerard Blokdijk
The Art of Service
50 Commercial Road
Newstead QLD 4006

Contact Information
The Art of Service
Gerard Blokdijk
+ 6173 2522055

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