Hatfield, PA, February 13, 2014 --(PR.com
)-- Laboratory Testing Inc. (LTI) welcomes Joseph Farrell of Hatfield, PA to the Customer Service/Sales Department. He was hired to fill the materials testing and calibration laboratory’s recently created Inside Sales position. Farrell’s primary responsibility will be providing all aspects of support to new customers, including establishing the account relationships, responding to inquiries and requests, preparing quotes and tracking orders. He will also provide service to established and potential customers.
The Customer Service/Sales Department at LTI assists customers with information and orders for all of the services offered by the laboratory, including materials testing, nondestructive testing, failure analysis, specimen machining, dimensional inspection and calibration. To keep pace with the demand for these services, there was a need to expand the Department with another experienced employee familiar with the needs of our customers. Brad McVaugh, Customer Service Supervisor said, "All of our testing and calibration services are performed at one location, so our team of sales and service representative is trained to handle all the requirements of each customer. We believe in one-stop convenience and hassle-free service; that keeps our customers coming back to LTI."
Before joining Laboratory Testing Inc., Joe was employed as a Sales Representative by Evraz North America in the Flat Products Group selling hot-rolled carbon and alloy discrete plate, heat-treated plate, cut-to-length plate, and coil out of its Claymont, DE and Portland, OR mills. He comes to his new position at LTI with a strong background in the metals industry, including production control, metallurgy, melting operations and rolling operations. Joe has also worked with ASTM, ASME and SAE specifications and became familiar with metals testing through the in-house laboratories at Evraz. He had attended York College of Pennsylvania, where he graduated with a B.A in Business Administration.
About Laboratory Testing Inc. -- Laboratory Testing (LTI) of Hatfield, PA is a family-owned independent testing and metrology laboratory in business since 1984. The laboratory offers materials testing and analysis services including mechanical, chemical, metallurgical and corrosion testing, nondestructive testing, root cause failure analysis, as well as calibration services, dimensional inspection, test specimen machining and certified reporting of results. The laboratory specializes in metal and polymer testing, but also analyzes powdered metals, ores, ferroalloys, composites and ceramics. LTI is accredited by PRI/Nadcap in materials and nondestructive testing and accredited by A2LA to ANS/ISO/IEC 17025 for mechanical, metallurgical and chemical testing, dimensional inspection and calibration services. LTI Metrology, a division of Laboratory Testing Inc., provides dimensional inspection and NIST-traceable calibration services for measuring hand tools, masters and a wide-range of measuring instruments and equipment. On-site calibration, repairs, new instruments and replacement parts are offered.