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Ansafone Contact Centers

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Ansafone Awarded a CUSTOMER 2014 MVP Quality Award

Ansafone Contact Centers, a leader in the contact center industry with over 40 years of experience, has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine.

Santa Ana, CA, April 11, 2014 --( Ansafone has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine.

“We are honored to be recognized for this prestigious award," says Tim Austrums, Vice President of Sales & Marketing at Ansafone Contact Centers. Delivering a consistent, unparalleled commitment to quality, excellence, and the highest ethical standards is of the utmost importance to Ansafone Contact Centers. Their passionate culture, strong work ethic, and amazing people have helped them become a leader in the contact center industry.

CUSTOMER, the leading publication in CRM, call centers and teleservices since 1982, has honored Ansafone as an elite leader in the call center industry with a supreme commitment to customer service.

“Ansafone has demonstrated excellence in their ability to build a feeling of community while providing superior customer service,” said Rich Tehrani, CEO, TMC. “The editors of CUSTOMER magazine have determined that Ansafone has demonstrated a true commitment to high ethical standards, stringent policies and challenging goals.”

A full list of MVP Quality Award winners were published in the March 2014 issue of CUSTOMER magazine as well as online.

About Ansafone:

Ansafone Contact Centers has been in business since 1970, and has grown to become a multi-channel, US-based, outsourced contact center. Ansafone has 40+ years of experience in industries such as healthcare/insurance, retail, finance, and education. Ansafone offers you a nationwide presence and services their clients through its corporate offices in Santa Ana, California, and Ocala, Florida.

Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit

About TMC:
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, andInternet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading B2B communications event, as well as industry events: 3D Printing Conference & Expo; Asterisk World; AstriCon; (CVx) ChannelVision Expo; Cloud4SMB Expo; DevCon5 - HTML5 & Mobile App Developers Conference; M2M Evolution Conference & Expo; Mobile Commerce Zone Conference & Expo; SecureIT; StartupCamp; Super Wi-Fi Summit; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo; and more. Visit TMC Events for additional information.

For more information on TMC, visit

TMC Contact:
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287

Ansafone Contact:
Tim Austrums
Vice President of Sales & Marketing
Contact Information
Ansafone Contact Centers
Tim Austrums

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