Hatfield, PA, October 22, 2014 --(PR.com
)-- Thirty-year-old materials testing and calibration lab, Laboratory Testing Inc. (LTI), announces the hiring of Glen Hicks of Garnet Valley, PA as a new member of the Inside Sales team. The Inside Sales positions were added to the Customer Service/Sales Department at Laboratory Testing Inc. in 2014 to support the outside sales function and ensure a high level of care and responsiveness to new customers. Hicks joins fellow Inside Sales employee Joe Farrell in responding to customer inquiries, providing quotations, and expediting and tracking orders for the wide variety of services offered by the company, including nondestructive testing, calibration, materials testing and failure analysis.
Glen attended Bloomsburg University in Pennsylvania where he graduated with a B.A degree in Science. He has an extensive background in the metals industry, including sales to the commercial nuclear power generation and fossil fuel cogeneration markets. Prior to joining LTI, Glen was employed by MRC Global, Inc. as a Sales Representative, where he was responsible for selling pipe, valve and fitting products to large maintenance, repair and operations accounts. Additionally, he has worked in similar positions for U.S Metals, Inc. and Tioga Pipe Supply Co., Inc.
A few years ago, Laboratory Testing Inc. began a company-wide program to improve customer service and order turnaround. Many changes have been made throughout the company, including the addition of more employees in sales and customers service roles. “Ensuring that we respond quickly to inquiries and get testing and calibration results to our customers in a timely manner has been driving many of the changes,” said Brad McVaugh, Customer Service Supervisor.
About Laboratory Testing Inc. - Laboratory Testing Inc. (LTI) is an independent, accredited testing and metrology laboratory in business since 1984. The company specializes in metals and plastics testing, material analysis, nondestructive testing, failure analysis, calibration services, dimensional inspection, specimen machining and certified reporting of results. The lab is accredited by PRI/Nadcap and A2LA and certified to ISO/IEC 17025, which complies with ISO 9001 and ISO 13485. Testing services include mechanical testing, chemical analysis, metallurgical testing, corrosion analysis and nondestructive testing such as ultrasonic testing, magnetic particle inspection, liquid penetrant inspection, X-ray inspection, visual inspection and hydrostatic pressure testing. Chemistry services are available for metals, powdered metals, ores, ferroalloys, composites, ceramics and plastics. The company’s metrology division performs dimensional inspection and dimensional, pressure, force, torque, electrical, temperature, mass and vacuum calibration services traceable to NIST (National Institute of Standards and Technology). Field calibration, repairs, new instruments and replacement parts are provided. Information on LTI services and accreditations is available at www.labtesting.com, firstname.lastname@example.org or 800-219-9095.