Lapeer, MI, December 12, 2014 --(PR.com
)-- Pulse of the City News’ 2014 Star Award Winners are now posted online in a searchable database (www.pulseofthecitynews.com).
Designed with building owners, procurement directors and project team leaders in mind, the searchable database contains all the Star companies in the building and construction industry uncovered by Pulse of the City News’ independent research. This allows those industry professionals responsible for hiring team members for future projects to find those in the building and construction industry that provided more than just great design and construction services, but also a great customer experience.
“In addition to recognizing and honoring those companies that have gone above and beyond in providing the ultimate customer experience, we wanted to provide a way for other companies to find them for future work,” says Jamie Rawcliffe, Editor for Pulse of the City News. “This database allows hiring and procurement directors a place to locate companies that can not only design and construct their next building, but can provide top-level customer service and delivery of a project beyond their expectations.”
The Pulse of the City News research team accepts public and industry nominations and also scours multiple sources, considering reviews, blogs, websites, awards and more. This research is the foundation of their balanced rating for each company. The Star Award is reserved for those earning the highest ratings of 4 to 5 stars.
“Our research is based on a database compiled for more than five years in order to look at more than just a company’s current performance or simply the latest thing they’ve done, or the latest review that has been posted somewhere,” says Rawcliffe.
In addition, the Pulse website includes articles on trends and issues in the building and construction industry, and also provides links to the courses and training offered through The Stirling Center for Excellence.
”Making the customer experience the best it can be is not something that the construction industry has been known for,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “The Stirling Center is dedicated to promoting excellence wherever it is found and fostering more excellence wherever possible. We are pleased to have teamed with Pulse of the City News with its focus on the building and construction industry. It is a great industry, but to date it has not had the level of focus on customer care that it could. The Stirling Center is well versed in helping to improve service to internal and external customers through a large number of training and coaching courses, in addition to customized learning experiences for companies and individuals that seek a sharper, customer-first focus that can lead to repeat business and strong referrals.”
If you are hiring for a project and wish to view those companies that earned 4, 4.5 or 5 stars, you can conduct a convenient search for them through the search function at www.pulseofthecitynews.com.
If you wish to learn more about nominating a company for Star Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.
About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction industry companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.
The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.
Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.