Lapeer, MI, October 30, 2015 --(PR.com
)-- As the 2015 results of the Pulse of the City News Customer Satisfaction Award continue to roll in, several recent winners have been named for the second straight year.
In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide more than just great design and construction services, but also a great customer experience.
The Pulse of the City News research team accepts public and industry nominations and also scours multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Customer Satisfaction Award is reserved for those earning the highest ratings of 4 or 5 stars.
As a service to industry professionals responsible for hiring building and construction companies for new projects, Pulse of the City News performs its independent research on a rolling annual basis and the 2015 results continue to come in, with companies earning the award for a consecutive year.
Among those companies is Van De Hey Refined Roofing of De Pere, Wisc. (www.vrroofing.com). This family-owned-and-operated custom roofing company aims to provide customers with the highest level of service every time. Customers have responded with high praise, resulting in the highest possible rating of 5 stars and a second straight Pulse Award.
Allstate Roofing, Inc. of Phoenix, Ariz. (www.allstateroofingaz.com) has won the Pulse Award for Roofing Contractors again in 2015 with a 5-star rating. Locally owned and family operated, Allstate Roofing has been serving residential and commercial customers in the Phoenix and Peoria communities for nearly 15 years.
Sterling Fence & Building of Cleveland, Ohio, is a consecutive Pulse Award winner, having earned a 5-star rating in 2015. Celebrating 50 years in business, Sterling Fence provides residential and commercial fencing repair and installation services throughout the Cleveland area.
Braselton Homes in Corpus Christi, Texas, (www.braseltonhomes.com) is another 5-star Pulse Award winner, receiving its first award this year. Building in the Corpus Christi area for more than 65 years, the Braselton family owns Braselton Homes — the exclusive builder of the Eco-Home™, which reduces homeowners’ utility bills by 50%, and the Smart-Home™, the only Tech-ready home in South Texas.
What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Additionally, by determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems. Pulse’s research and ratings identify the reality through the smoke and noise and gives comfort and confidence to consumers.
Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”
If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php.
If you wish to learn more about nominating a company for Pulse Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.
About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.
The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.
Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.