Louisville Real Estate Pros Welcomes New Director of Client Experience

Louisville, KY, April 27, 2016 --(PR.com)-- Pam Ruckriegel, a leading real estate professional with Louisville Real Estate Pros, has welcomed a new member to her team. Gerri Willis recently signed on as the Director of Client Experience for Ruckriegel’s growing team. Louisville Real Estate Pros plans to continue their exceptional customer service through tapping into Willis’s real estate and customer-driven background.

“I am so excited to have Gerri back on the team! She had worked on my team in the past, and I’ve missed her specific expertise,” says Ruckriegel. “There are big shoes to fill in this position, but I have total confidence that with Gerri’s help we will only grow.”

A career in real estate is only as good as your customer care team. With so many real estate agents in the workforce, it is key to remain a step above the rest. Current business development relies greatly on creating a branded presence in the top internet search engines’ results as well as a constantly evolving method to connecting with clients. Now more than ever, the personal touch is top priority. Willis plans to use her broad background to fill this crucial position.

“I am ecstatic to rejoin Pam’s team. She has already taught me so much, so I have the utmost confidence that this position is the right choice for my career,” states Willis. “Through the years, I have focused on marketing, website development, training, customer care, and even went on to obtain my real estate license. Mostly, I enjoy the one-on-one contact I have with clients. Being able to help clients navigate their way through the process of buying or selling a home is such a great job to have. For these reasons, I know that I will excel as Director of Client Experience for Louisville Real Estate Pros.”

Under the leadership of Lead Agent - Pam Ruckriegel, Gerri Willis joins the ranks of Kim Statler, (Director of Marketing), Beth Tinsley (Buyer Specialist), and Jayme Haffler (Buyer Specialist).