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T-Impact - Unprecedented Growth in Private and Public Sector Digital Business Transformation

With businesses and the Public Sector increasingly looking for efficiency savings and improvements to customer service, T-Impact’s work on projects delivering significant benefits for Private Sector organisations and the NHS has resulted in a bumper year for the Oxfordshire-based consultancy firm.

Oxford, United Kingdom, April 28, 2016 --( Keith Stagner – CEO, T-Impact

The growth in the number and scale of business process management (BPM) and robotic desktop automation projects is exponential. Businesses continue to suffer severe challenges to the bottom line whilst recent cuts to public sector spending mean central and local government departments and the NHS are looking again at how they can save costs and improve efficiency. In both sectors, it’s a choice between downgrading the service offered to customers and dramatic organisational transformation and more and more often, organisational change is at the top of the agenda.

Market Summary

2015 has been marked by continued financial pressure for both Public and Private Sector organisations.

In the Private Sector, the power of business process management for delivering improved customer service and reduced costs is well known, especially as companies have become more process-mature. Well documented examples of successful projects at organisations like ING Direct and HSBC have driven the market forward and investment across all industry sectors continues to grow.

Increasingly, this discipline is now also being adopted by Public Sector bodies looking to reduce spending and limit the effect of efficiency savings on front-line services. The Government’s target for 33% of public sector spending to be through SMEs by 2020, improves the outlook further for small and medium sized consultancy firms looking to expand and grow whilst competing with the multi-national consulting giants.

Company Performance and operational highlights
· T-Impact has seen top-line revenue growth in 2015/16 of over 50%
· T-Impact has won significant new contracts with the NHS, HSBC and RBS, grown business with existing customers and begun relationships with new customers including VLS, Millward Brown and Catalent Pharma Solutions
· T-Impact has invested in significant improvements to its sales and marketing function, appointing Russ Boreham as Head of Sales and Tim Pinchin as Senior Marketing Manager to drive forward the company’s growth
· The company is delivering integrated sales and marketing campaigns targeting multiple sectors, through traditional and disruptive media, including a series of videos filmed with The Daily Telegraph and distributed to over 1.2 million people
· The company continues to expand in terms of head-count with a permanent back-office team of nine, supporting up to 30 consultants on-site at any one time
2016/17 Outlook

2016/17 is set to bring further significant business wins as growth returns to the financial services sector and as manufacturing industry looks for efficiency savings in the face of challenging global commodity prices. Public sector spending cuts of £3.5 billion announced in the 2016 budget will also serve to increase the number of change and transformation projects in the market.

T-Impact will continue to refine and develop its service offerings, improving on the success provided by clearly defining its Business Case for Change, Process Automation and Continuous Improvement products.

This combined activity means T-Impact predicts growth in 2016/17 of 100% year on year. The company is better placed than ever to capitalise on an increase of project opportunities in a growing market.

Background Information
Founded in 2004 by Keith Stagner, T-Impact designs, automates and improves business processes.

T-Impact is a Government approved supplier and boasts customers in Finance - three out of five high street banks use their services; Health Care & Pharmaceutical – including the NHS and Catalent Pharma Solutions; Telecommunications – including Orange, Vodafone and Carphone Warehouse; and clients in the Retail and Manufacturing industries.

If you would like more information, please contact Tim Pinchin by phone on 01235 854044 or by email at
Contact Information
Tim Pinchin

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