Lapeer, MI, May 04, 2016 --(PR.com
)-- Among the latest Pulse of the City News customer satisfaction award winners are several companies that have won the prestigious award for the third consecutive year.
In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide more than just great design and construction services, but also a great customer experience. The Pulse research team accepts nominations and also scours multiple sources, including online customer reviews, blogs, websites and awards to put together a balanced and objective rating for each company. The Pulse Award for Excellence in Customer Satisfaction is reserved for those receiving the highest ratings of 4 or 5 stars.
Maynard Roofing of Taunton, Mass., (www.maynardroofingco.com) recently received the 2016 Pulse Award, making it the company’s third straight year receiving top honors from Pulse of the City News. The roofing contractor received the highest possible rating of 5 stars, and has been serving the community for more than three decades with residential and commercial roofing services.
BOSS Resurfacing & Outdoor Living of Grapevine, Texas, (www.bossresurfacing.com) has also received a 5-star rating for the past three years from Pulse. The company provides decorative concrete and other outdoor living needs for residential and commercial clients throughout North Texas.
Landscape contractor Frank’s Landscaping of Manteca, Calif., (www.frankslandscape.com) is another three-year Pulse Award winner with a 5-star customer satisfaction rating. Among the company’s services are extensive concrete and aggregate work; stamped concrete patios and walkways; retaining walls; lawn and maintenance services; and installation of irrigation, sprinkler and drainage systems.
Three-time, 5-star Pulse Award winner Atlas Construction of Honolulu, Hawaii, (www.atlasconstruction808.com) is a family-owned-and-operated general contractor specializing in residential home construction. Atlas Construction has been serving the community for four generations.
What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Additionally, by determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems. Pulse’s research and ratings identify the reality through the smoke and noise and gives comfort and confidence to consumers.
Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”
If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php.
If you wish to learn more about nominating a company for Pulse Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.
About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.
The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.
Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.