Lapeer, MI, May 28, 2016 --(PR.com
)-- Among Pulse of the City News’ most recent Customer Satisfaction Award Winners are several first-time recipients as well as veterans receiving their third consecutive award.
In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide more than just great design and construction services, but also a great customer experience.
Pulse’s research team accepts public and industry nominations and also scours multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Customer Satisfaction Award is reserved for those earning the highest ratings of 4 or 5 stars.
A first-time winner, receiving the highest possible rating of 5 stars for 2016, is GutterDome, Inc. of Lincoln, Calif. (www.gutterdome.com). GutterDome provides rain gutter protection systems to prevent clogged gutters and eliminate the need for gutter cleaning. For more information on the company, visit its Star Page at https://www.pulseofthecitynews.com/Gutterdome-Inc.
Another first-time, 5-star winner is Pinnacle Property Management of Torrance, Calif. (www.pinnaclepmc.com). For more than 25 years, Pinnacle Property Management has been providing clients throughout Los Angeles County with property management and maintenance services. Find out more about the business by visiting its Star Page at https://www.pulseofthecitynews.com/Pinnacle-Property-Management.
JW Heating and Air, Inc. of Los Angeles (www.jwheatingandair.com) is a five-time Pulse Customer Satisfaction Award winner, earning a 5-star rating for 2016. The HVAC contractor offers air conditioning and heating repair and installation services in Los Angeles, San Gabriel Valley and San Fernando Valley. Visit its Star Page at https://www.pulseofthecitynews.com/JW-Heating-and-Air-Inc.
Katz Builders, Inc. of Austin, Texas, (www.katzbuilders.com) is another three-time award winner, receiving the highest possible rating of 5 stars each year. Katz Builders has been building some of Austin’s finest homes since 1984, with a goal of creating high-performing, sustainable homes that are easy to maintain and provide lasting value to homeowners. Visit its Star Page at https://www.pulseofthecitynews.com/Katz-Builders-Inc.
Snider Painting of Milwaukee, Wisc., (www.sniderpainting.com) received the Pulse Award for the first time this year with a 5-star customer satisfaction rating. The family owned company has been serving residential and commercial customers in Southeastern Wisconsin since 1971. Find out more by visiting the Star Page at https://www.pulseofthecitynews.com/Snider-Painting.
What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Additionally, by determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems. Pulse’s research and ratings identify the reality through the smoke and noise and gives comfort and confidence to consumers.
Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”
If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php.
If you wish to learn more about nominating a company for Pulse Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.
About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.
The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.
Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.