Pulse of the City Customer Satisfaction Award Winners Honored for Outstanding Customer Service

Pulse of the City News’ latest group of customer satisfaction award winners includes general contractors, residential home improvement companies and more.

Lapeer, MI, June 08, 2016 --(PR.com)-- Pulse of the City News has announced its most recent customer satisfaction award winners for 2016, honoring building and construction companies across the United States.

In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those that provide more than just great design and construction services, but also a great customer experience. The Pulse research team accepts nominations and also scours multiple sources, including online customer reviews, blogs, websites and awards to put together a balanced and objective rating for each company. The Pulse Award for Excellence in Customer Satisfaction is reserved for those receiving the highest ratings of 4 or 5 stars.

Kings Capital Construction Group of White Plains, N.Y., (www.kingscapitalgroup.com) earned its third straight award, increasing its rating to the highest possible 5 stars. The general contractor also offers a site work division, and handles commercial projects from ground-up construction to corporate fitouts, retail, hospitality, healthcare development and commercial capital improvements. Find out more about the 5-star winner by visiting its Star Page at https://www.pulseofthecitynews.com/Kings-Capital-Construction-Group-Inc.

Thumbs Up Construction Services, LLC of Lebanon, Ohio, (www.thumbsupcs.com) is another 3-year, 5-star Pulse Award winner. The maintenance and construction company provides facility maintenance, tenant finish and new construction services to industrial and commercial clients throughout the greater Cincinnati area. Visit the company’s Star Page at https://www.pulseofthecitynews.com/Thumbs-Up-Construction-Services-LLC.

Sage Custom Contracting of Yorktown, Va., (www.sagecustomcontractors.com) also received its third consecutive Pulse Award this year. The five-star winner specializes in residential construction and renovation projects throughout the Hampton Roads area, fitting each homeowner’s lifestyle and preferences. Visit the company’s Star Page for more information at https://www.pulseofthecitynews.com/Sage-Custom-Contracting.

Booher Remodeling Company of Brownsburg, Ind., (www.booherbuilding.com) received its second straight Pulse Award in 2016 with a 5-star rating each year. Booher Remodeling provides kitchen and bath remodels, basement finishing and other home improvement projects, including design-build services to help clients with drawing up the initial plans. For more information, visit its Star Page at https://www.pulseofthecitynews.com/Booher-Remodeling-Company.

One of the newest companies to join the Pulse Award winners list is Window World of Boston in Woburn, Mass., (www.windowworldofboston.com), receiving its first award in 2016. Window World handles vinyl replacement windows, vinyl siding, replacement doors and shutters, using energy-efficient products to increase the performance of customers’ homes. Visit the company’s Star Page at https://www.pulseofthecitynews.com/Window-World-of-Boston.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Additionally, by determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems. Pulse’s research and ratings identify the reality through the smoke and noise and gives comfort and confidence to consumers.

Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php.

If you wish to learn more about nominating a company for Pulse Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
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