City Beat News Announces 2016 Spectrum Award Winners for Excellence in Customer Satisfaction

City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers.

Lapeer, MI, June 30, 2016 --( City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction. Among those businesses honored are some first-time winners as well as consecutive-year winners — covering a host of industries from restaurants to automotive services to chiropractors.

Belmar Chiropractic of Lakewood, Colo., ( is a first-time winner with the highest possible rating of 5 stars. The practice offers quality chiropractic care while teaching The 100 Year Lifestyle principles of optimum health, longevity and wellness. Find out more by visiting its Star Page at

Another first-year winner is Melvin’s Mobile Automotive Detailing Services in Germantown, MD. ( Licensed and insured, Melvin’s Mobile has been providing detailing services since 1998 to busy individuals with its on-site auto detailing at your home or office. All chemical products it uses are environmentally safe and biodegradable. Visit the company’s Star Page at

Two-time winner Il Farro of Newport Beach, Calif., ( joins a host of restaurants to receive the Spectrum Award for outstanding customer satisfaction. Achieving the highest rating of 5 stars in both 2015 and 2016, Il Farro specializes in authentic Southern Italian dishes. With a cozy atmosphere and family-oriented service, Il Farro provides customers an excellent Italian experience right on the California coast. Visit the restaurant’s Star Page at

Fattusco’s Gourmet Pizzeria of Northport, N.Y., ( joins the ranks of restaurants with two Spectrum Awards to their credit. The restaurant offers pizza, pasta, sandwiches, salads, soups, seafood and more for dine-in, take out or delivery. Owner Robert Scalza learned everything he knows about cooking Italian food from his grandmother, who was from Bari, Italy. Carrying on his grandmother’s epicurean tradition, Scalza incorporates the finest, most authentic ingredients in his family recipes. Visit the restaurant’s Star Page at

Chef Marie Academy in Irvine, Calif. ( has earned two straight Spectrum Awards with a 5-star rating each time. Chef Marie has been in the business of teaching healthy eating habits for more than 15 years, with education programs such as Personal Fitness Chef, Healthy Home Chef, and Food & Health Coaching. Visit Chef Marie’s Star Page at

In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.

Spectrum winners are announced on and elsewhere for the benefit of consumers and businesses, both of which want unbiased research regarding customer service. Consumers can verify a company’s status as a Spectrum winner and know they can anticipate the great service others have had, while businesses want to know how they stack up in the eyes of their customers.

CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. The assessment of performance over a longer time period leads to a more balanced and reliable indicator of expected future performance than rating systems that gyrate with daily new reports or claims.

“Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page highlighting further information.” Check to verify if a company has earned CBN’s independently researched Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
City Beat News
Jamie Rawcliffe