City Beat News Honors Spectrum Award Winners Who Earned High Customer Satisfaction Ratings

City Beat News announces more winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction.

Lapeer, MI, July 16, 2016 --( City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2016, including a host of winners receiving their first Spectrum Award.

In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.

Vintage Alley of Hayward, Calif., ( recently earned its second straight Spectrum Award with a 5 star rating again in 2016. Vintage Alley is an inspired boutique related to the 1930s, 40s and 50s, and also features salon services. For more information, visit the boutique’s Star Page at

Wilshire Smile Studio of Los Angeles ( received its first Spectrum Award with a 5-star rating. With a relaxed yet modern, state-of-the-art office setting, Wilshire Smile Studio offers patients a full range of general and cosmetic dental services, with patient comfort as the top priority. Visit the practice’s Star Page at

A Los Angeles institution, the LA Auto Show® ( earned the Spectrum Award with the highest possible rating of 5 stars. Founded in 1907, The LA Auto Show® is one of the most influential and best-attended auto shows globally. Open to the public from November 18-27, 2016, the show will host hundreds of thousands of qualified car shoppers and auto fans in the nation’s biggest car buying market. Visit the auto show’s Star Page at

Corner Barre of Richmond, Va., ( earned its first Spectrum Award with a 5 star rating. The studio offers classes that combine elements of yoga, Pilates and ballet into high-energy, low-impact, full-body workouts. People at any fitness level can participate, and private training is also available for individuals needing special assistance due to disabilities. Visit Corner Barre’s Star Page at

Located in San Antonio, Texas, All Star Caps, Inc. ( is another first-time Spectrum Award winner. For nearly 20 years All Star Caps has been providing hats, apparel and other accessories to corporations, businesses, organizations and schools throughout the United States, offering competitive pricing for all the top brand-name products. For more information, visit its Star Page at

Brownlee Jewelers of Huntersville, N.C., ( earned the Spectrum Award with a 5-star rating from its customers. A member of The Continental Buying Group, Brownlee Jewelers offers a huge selection and value unlike most retailers and chain stores, including custom-designed pieces. Purchases are backed with unmatched guarantees and warrantees, such as lifetime upgrade, price protection, complimentary jewelry maintenance, and complimentary appraisals. Visit the store’s Star Page at

Case Escrow of Del Mar, Calif., ( also received its first Spectrum Award in 2016 with a 5-star rating. Case Escrow is a full-service independent escrow company handling purchases, refinances, short sales, foreclosures, condo conversions, subdivisions, exchange/reverse exchange and commercial. The team at Case Escrow has more than 60 years of experience serving San Diego County and the state of California. Visit its Star Page at

CBN provides the results of its research to the public and businesses on its website at at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. The assessment of performance over a longer time period leads to a more balanced and reliable indicator of expected future performance than rating systems that gyrate with daily new reports or claims.

“Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page highlighting further information.” Check to verify if a company has earned CBN’s independently researched Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
City Beat News
Jamie Rawcliffe