Lapeer, MI, July 22, 2016 --(PR.com
)-- Pulse of the City News has announced the most recent winners of its prestigious Pulse Customer Satisfaction Award for 2016, and several businesses are claiming their second and third consecutive awards.
In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide more than just great design and construction services, but also a great customer experience. Pulse’s research team accepts public and industry nominations and also scours multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Customer Satisfaction Award is reserved for those earning the highest ratings of 4 or 5 stars.
Harmony Electric Co., Inc. of Houston (www.harmonyelectric.com) picked up its third straight Pulse Award this year, with another 5-star rating. Since 1985, Harmony Electric has provided Houston and the surrounding area with electrical service and repair and installation for both residential and commercial customers. During those years, the company has earned a reputation with customers for excellent customer service. For more information, visit the company’s Star Page at https://www.pulseofthecitynews.com/Harmony-Electric-Co-Inc.
Another Texas-based company, Keyner Construction of Amarillo (www.keynerconstruction.com) earned its second Pulse Award with the highest rating of 5 stars. Specializing in new home building and remodeling since 1995, Keyner Construction partners with clients to simplify the building/remodeling process and ensure the resulting project is tailored to their individual lifestyle. Visit its Star Page at https://www.pulseofthecitynews.com/Keyner-Construction.
CertaPro Painters of Southern New Hampshire, located in Manchester, (http://southern-new-hampshire.certapro.com/?z=NEWHAMPSHIRE) received its second Pulse Award this year, with a 5-star rating. Part of the CertaPro Painters network, the business provides interior and exterior painting services for residential and commercial clients. For more information, visit its Star Page at https://www.pulseofthecitynews.com/CertaPro-Painters-of-Southern-NH.
Located in Pittsburgh, Pa., Atlantic Engineering Services (www.aespj.com) earned its third straight Pulse Award with the highest rating of 5 stars. AES provides structural consulting services throughout the eastern regional United States, with offices in Florida as well as Pennsylvania. Since 1986, AES’ clients have benefited from its proactive, skilled engineers and creative utilization of the latest technology. Visit its Star Page at https://www.pulseofthecitynews.com/atlantic-engineering-services.
What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Additionally, by determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems. Pulse’s research and ratings identify the reality through the smoke and noise and gives comfort and confidence to consumers.
Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”
If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php.
If you wish to learn more about nominating a company for Pulse Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.
About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.
The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.
Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.